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Retail Assistant Manager

3 weeks ago

Singapore STARLIGHT JEWELLERY PTE. LTD. Full time

**Starlight Group**

**About Us**:We are a collection of jewellery businesses, each catering to distinct consumer market segments. Our specialty lies in 916/999 gold jewellery within the Singapore market. Established in 2019 to fill a void in the gold financing industry, our company swiftly expanded its reach beyond Singapore to Indonesia. Embracing a dynamic pace, we aim to foster mutual growth in both business and the professional development of our employees to achieve collective success.

We are looking for a dedicated and experienced Retail Assistant Manager to support the day-to-day operations of our retail store. The Retail AM will assist the Store Manager in leading a team of retail associates, driving sales, and ensuring an exceptional customer experience.

**Responsibilities**:

- Support the Store Manager in overseeing daily store operations
- Assist in managing and motivating retail staff to achieve sales goals and provide excellent customer service
- Help in maintaining inventory levels and visual merchandising standards
- Handle customer inquiries, complaints, and escalations effectively
- Contribute to the recruitment, training, and development of retail associates Collaborate with the management team to implement strategies for business growth

**Requirements**:

- Previous experience in retail management or supervisory role
- Strong leadership skills and ability to lead by example
- Excellent communication and interpersonal skills
- Proficiency in inventory management and POS systems
- Passion for delivering outstanding customer service Flexibility to work varied shifts, including weekends and holidays

**Benefits**:

- Competitive salary and performance-based incentives
- Health insurance
- Paid time off and sick leave
- Employee discounts on merchandise Opportunities for career advancement within the company