Manager (Community Health) senior Care Centre
1 week ago
**About Us**:
Care Corner Singapore Ltd was founded in 1981, in a climate of changes in the early 1980s, as economic competition in the region intensified and the rift between the wealthy and the lower-income in particular the Chinese blue-collar workers, widened.Rev Tan Tien Ser and a group of passionate individuals believed that these marginalised people with lower income and little opportunities for a formal education could be helped to realise their potential and become more competent and fulfilled persons. Through a series of early outreach initiatives, Care Corner has evolved into an organisation offering a wide range of programmes and services delivered through various social service centres located island-wide.In a bid to stay relevant to the needs of the community, Care Corner has continuously strived to offer new and innovative programmes to support those in need and the less privileged.
Responsible for the smooth operation and administration of the Senior Care Centre at Toa Payoh. Lead and develop the team ensuring quality care, safety and meaningful activities for our clients. Drive customer service quality and collaborate well with community stakeholders and partners.
- Take charge of the Centres day-to-day operations to achieve a high level of customer service and client engagement
- Recruit, build, lead and supervise a competent and committed team to achieve centre / divisional / organisational goals and plan employee development to fill proficiency gaps
- Design, develop and oversee the running of all programs
- Deliver quality performance, operational efficiency and compliance through continuous improvements through supervision and coaching of teams performance to ensure client's health / physical / social / mental well-being and safety, and betterment of the centre
- Manage the conduct of client assessments during admission and periodic reviews
- Conduct multi-disciplinary case discussions
- Oversee the updating of clients Individual Care Plan (ICP)
- Manage administrative duties e.g plan & roster transport, activities and manpower as well as ensure financial / operational sustainability and accountability including budgeting, accurate financial reports, invoices, stock inventory, SOP, audits, documentation, etc
- Achieve minimum 95% utilization rate at a steady rate for Daycare
- Ensure the centre is well-positioned for service and financial audits
- Oversee feedback management
- Ensure centre facilities, equipment, and assets are in good working conditions and promptly carry out scheduled servicing
- Take care of the long-term strategic planning and development of the Senior Care Centre
- Collaborate with community stakeholders; AIC, Silver Generation Office, grassroots, RCs, healthcare entities e.g. hospitals, GP clinics, schools and other social service agencies. Also, funders, sponsors and volunteers to impact community through our services and network and foster integration of work and services within the organization
**Requirements**:
- At least 2 years experience as a supervisor or manager in senior care centre, dementia care, geriatrics or healthcare settings
- Passion and patience in serving the elderly clients
- Team player with good communication, interpersonal and organizational skills.
- Ability to listen and express clearly and concisely
- Able to work independently and under time constraints
- Ability to interact with Mandarin and dialect-speaking clients
- Singaporeans and local PRs preferred
**Qualifications**:
Bachelor degree
**Other Information**:
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