Management Trainee

1 week ago

Singapore PULLMAN SINGAPORE PTE. LTD. Full time

**1. JOB DESCRIPTION**:
Job Title

MANAGEMENT TRAINEE

Occupation

Management Trainee

**Job Description & Requirements**:
**Job Description**:
We are searching for a reliable, innovative Management Trainee to supervise operations at our bustling restaurant.

The Management Trainee works closely and reports to Outlet Manager; and is responsible with daily operations and maintaining customer satisfaction by managing customer complaints and rectifying customer problems.

**Duties and Responsibilities**
- Achieves optimal business performance of the restaurant through analysing, planning restaurant sales and profitability
- Assists the Outlet/Assistant Manager in staff management: recruitment, raining, evaluation and promotion
- Maintains an accurate and up-to-date plan of restaurant staffing needs, approving schedule labour hours, and ensures that the restaurant is staffed for all shifts
- Responsible for department’s equipment, maintenance & storage
- Prepares reports at the end of the week, including staff control, inventory, staff weekly performance report
- Maintains a safe working and customer environment is in place to reduce the risk of injuries/accidents and completes incident reports and safety audits promptly.
- Ensures the strict compliance by all service and kitchen staff to company’s standard operating procedures
- The above main duties are not exhaustive, and there may be additional/other ad-hoc duties deemed fit by Management

**Requirements**:

- Proficient in full spectrum of casual dine-in F&B function
- Good analytical, problem solving and decision making skills
- Possess exceptional communication and interpersonal skills to maintain good relationship with diverse guests and team members
- Able to lead, manage and motivate the team
- Excellent vision required for seating guests, expediting food, cleaning equipment, reading floor plans, charts and schedules
- Always maintain high standard of personal hygiene with clean appearance and neatly attired
- Possess enthusiasm in learning and keen to get feedback for improvement
- Possess strong barista and bar experience
- Previous supervisory experience, preferably F&B
- Ability to engage in physical activities which requires long hours of standing during shift.
- Require to work on rotating shift basis which include weekends and public holidays.

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