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Sales Team Leader, Chloé
3 weeks ago
As the Sales Team Leader of the Maison, you will welcome every guest into the Chloé family, inspiring them excellent product knowledge, your exceptional customer service and warm hospitality. As a Sales Team Leader, you will**Sales Team Leader, Chloé**
Your new job includes
- leads by exemplarity, ensures good team spirit, and translates Chloé attitude of entrepreneurship, togetherness, excellence, creativity, and positive impact.
- be operationally hands-on and ensure sales and key performance indicators are met, coach the team and identify further individual training needs.
- be an active member of the Chloé community, shares best practices, asks questions, and provides support.
- maintains excellent level of product knowledge and follows up proper implementation of all needed product and commercial trainings.
- assists the Boutique Manager in analysing sales figures and co-creates monthly/quarterly/yearly action plan to improve business in line with Maison strategy.
- ensures implementation of all guidelines related to store and both management and sustainability, and supervises all stock management related tasks.
What you should bring along
- practical experience in sales or in a customer-oriented business with at least 5 years of experience in a dynamic Retail Sales environment. A background in luxury goods or premium fashion with an established client base is preferred.
- good command of English, and ideally, a proficiency in an additional language.
- basic computer knowledge and familiarity with Point of Sales systems.
- strong Team management, Sales and Communication skills with the ability to understand the needs of customers coming from diverse cultural backgrounds through active listening and to act on their requirements accordingly.
- good communication with a pronounced can-do attitude, complemented by the capability to multi-task in a fast-paced and dynamic environment.
- a proactive, independent team player with a keen attention to details, and openness to work in varied shifts between early morning’s to late evening’s hours and as per business needs.
What you can be excited about
**Active feedback culture**
**Extensive onboarding**
**Extensive training and development opportunities**
**Attractive employee discounts
