
Ms Dynamics CRM Techno-functional Consultant
4 days ago
**Key Responsibilities**:
- Gather and analyze business requirements, translate them into CRM solutions.
- Configure, customize, and enhance MS Dynamics CRM modules.
- Develop workflows, plugins, dashboards, and reports.
- Support data migration, integration, and system upgrades.
- Work closely with business users to provide functional solutions and technical feasibility.
- Troubleshoot, test, and resolve CRM issues.
- Document processes, provide training, and support end users.
**Required Skills & Experience**:
- Strong hands-on experience with **MS Dynamics 365 CRM (Sales, Service, Marketing)**.
- Proficiency in CRM customization, workflows, business rules, plugins, and Power Automate.
- Strong functional knowledge of CRM business processes.
- Ability to interact with business stakeholders and translate needs into solutions.
- Excellent problem-solving, communication, and documentation skills.
**Good to Have**:
- Experience with Power Apps and Power BI.
- Knowledge of Azure services for CRM integration.
- Previous experience in end-to-end CRM implementations.
**Tags / Hashtags (for posting)**:
MSDynamics #DynamicsCRM #TechnoFunctional #CRMConsultant #MSDynamics365 #MicrosoftCRM #PowerPlatform #CRMIntegration
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