Operations Consultant

2 weeks ago

Singapore Bank of America Full time

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us

About Sanctions Screening Center of Excellence: The Center of Excellence for economic sanctions monitoring is part of Global Payment Operations (GPO).

GPO is the central hub for Bank of America in playing a monumental and mission critical role in establishing, servicing, supporting and monitoring two of the most widely used electronic payment processing vehicles - Wire and ACH - in the financial services arena worldwide.

GPO is also accountable for the SSCoE (Sanctions Screening Center of Excellence) that reviews all of Bank of America’s customers and transactions to ensure compliance with Bank of America’s Economic Sanctions Program.

SSCoE serves BAML’s eight lines of business, delivering global, regional and local capabilities through secure, fast and reliable technology, and people with the knowledge and experience to deliver timely and accurate review of all sanctions alerts across all products of Bank of America.

Team also has the responsibility to provide support to client facing teams and clients where needed to educate on compliance program, drive better quality of data defining the customer and their day-to-day banking transactions.

**Responsibilities**:

- Advises on the design, development, and implementation of complex products, systems, and services in an operations environment using discretionary judgment
- Advises on projects and directs activities of a team related to special initiatives
- Advises as a technical expert in assigned area, providing an understanding of the business unit's operations processes and implications on other groups within the operations function
- Consults on present-state, develops alternative future-state approaches, and facilitates implementations by creating a clear and coherent approach to guide effective program/initiative setup, execution, and control
- Identifies and recommends responsibilities and accountabilities for key programs/projects

**Skills**:

- Customer and Client Focus
- Problem Solving
- Risk Management
- Adaptability
- Attention to Detail
- Collaboration
- Critical Thinking
- Issue Management
- Analytical Thinking
- Decision Making
- Oral Communications
- Presentation Skills

  • Consultant

    5 days ago

    Singapore DESTINY CONSULTANT PTE. LTD. Full time $104,000 - $130,878 per year

    Provide customer service and answer consultation enquiry to customers via phone/email/textCoordinate and follow up with customer and partners and maintain strong relationshipProcessing of consultation orders, payment and preparation of contract & other necessary documentsProviding back-end support and coordination with Customer Support, Operations and...

  • Consultant -

    4 weeks ago

    Singapore DESTINY CONSULTANT PTE. LTD. Full time

    Roles & ResponsibilitiesProvide customer service and answer consultation enquiry to customers via phone/email/textCoordinate and follow up with customer and partners and maintain strong relationship Processing of consultation orders, payment and preparation of contract & other necessary documents Providing back-end support and coordination with Customer...

  • Assistant Consultant

    1 week ago

    Singapore DESTINY CONSULTANT PTE. LTD. Full time

    **Job Description**: - Coordinate and follow up with customer and partners and maintain strong relationship - Processing of consultation orders, payment and preparation of contract & other necessary documents - Providing back-end support and coordination with Customer Support, Operations and Business Development Team - Maintaining clients' documents,...

  • Senior Consultant

    23 hours ago

    Singapore Senior Consultant - Delay Full time

    Overview HKA is a leading global consultancy in risk mitigation, dispute resolution, expert witness and litigation support. We anticipate, investigate and resolve complex challenges by harnessing world-leading multi-disciplinary expertise and experience. As trusted independent consultants, experts and advisors, we deliver solutions amid uncertainty, dispute...

  • Clinical Operations Coordinator

    7 days ago

    Singapore DOCTOR ANYWHERE OPERATIONS PTE. LTD. Full time

    About the Team Our General Health Services team is critical to the success of Doctor Anywhere. We are a team of healthcare professionals who oversee Doctor Anywhere’s medical operations including clinics, telemedicine and mobile services. With our patients as top priority, our team works closely together to deliver the benefits of innovative medical...

  • Business Consultant(Operations)

    23 hours ago

    Singapore FT GROUP PTE. LTD. Full time

    Overview Position Title: Business Consultant for Operations About Us: FT GROUP is a leading business consultancy firm dedicated to providing innovative solutions to our clients. We pride ourselves on delivering high-quality consulting services that drive business growth and operational efficiency. Job Summary We are seeking an experienced Business Consultant...

  • Senior Technical Consultant, Dynamics365 Customer Engagement

    1 week ago

    Singapore MICROSOFT OPERATIONS PTE LTD Full time

    Overview The Consultant for AI Business Solutions specialises in delivering technical solutions tailored to Dynamics 365 Customer Engagement (CE) that align with customer business goals. Key responsibilities involve translating client requirements into Dynamics 365 CE configurations and customisations, leading project planning with attention to risk...

  • Consulting Operations Manager

    2 weeks ago

    Singapore VANICE ADVISORY PRIVATE LIMITED Full time

    **Consulting Operations Manager (Capability Development)** **About Us** Vanice Advisory enables companies to grow with confidence. Our Capability Development Branch focuses on **Business Strategy Development, Branding & Marketing, Service Excellence, and Productivity & Automation**, alongside **CCP proposal support**. We help clients transform ideas into...

  • Consulting Operations Manager

    2 weeks ago

    Singapore SKUBBS PRIVATE LIMITED (SINGAPORE) Full time $36,000 - $48,000 per year

    Consulting Operations Manager (Capability Development)About UsVanice Advisory enables companies to grow with confidence. Our Capability Development Branch focuses on Business Strategy Development, Branding & Marketing, Service Excellence, and Productivity & Automation, alongside CCP proposal support. We help clients transform ideas into clear, actionable,...

  • Consulting Operations Manager

    1 week ago

    Singapore VANICE ADVISORY PRIVATE LIMITED Full time

    About Us Vanice Advisory enables companies to grow with confidence. Our Capability Development Branch focuses on Business Strategy Development, Branding & Marketing, Service Excellence, and Productivity & Automation , alongside CCP proposal support . We help clients transform ideas into clear, actionable, and compliant deliverables. Role Overview We are...