Service Attendant
5 days ago
LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE
Be part of our diverse and inclusive team.
Job Responsibilities
- To understand set up/requirement of floorplan
- To be knowledgeable and able to meet ‘OneMBS’ Banquets Standards
- To maintain organizer storage areas with proper supplies and cleanliness. Rectify any cleanliness/organization deficiencies as and when required
- Attend daily briefing to understand the area of deployment and any assignments given by Leaders
- To participate and contribute in all designated meetings and training sessions
- To respond, acknowledge and anticipate promptly to guests requests
- To ensure all delegate assignments to be completed before signing out.
- To report any defects of equipment or work area to Manager on Duty
- To understand Air Wall configuration and its orientation
- Must be equipped with basic Room Setup knowledge for (Theatre, Classroom, Boardroom, Hollow Square, UShape, Catering and etc.
- Must be equipped on Setting up of Meeting materials (PPMH - Paper, Pens, Mints and Water bottle)
- To set up various type of staging (16", 24", 32", 48"-72" and step risers and etc.
- To understand basic computer skills (Microsoft Excel, Word)
- To ensure proper handover and takeover of shifts for Captains
- To be able to plan and organize various set up, refresh, teardown and turnover.
- To be able to conduct audit checks of rooms set up upon completion as per BEO
- To take responsibility for one or more secondary duties assigned
Job Requirements
Experience
- Minimum 6 months in customer service / guest contact roles, preferably in a hospitality organization
Other Prerequisites
- Have a well-groomed and professional appearance.
- Ability to lead by example with honesty and integrity
- Ability to exceed guest expectations
- Ability to analyze and improve process and procedures
- Ability to interact and solve opportunities with employees and guests
- Ability to adapt and take advantage of different working environment, staff, guests and opportunities
- Able to work on a 24 hour rotating shift
- Able to work weekends & public holiday
- Able to work standing up to 8 hours
Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.
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