IT Infra and Ot System Specialist

13 hours ago

Singapore Power IT Services private limited Full time

**JOB DESCRIPTION**:
We are looking for **IT Infra & OT System Specialist **with 7 - 10years of experience.

**RESPONSIBILITIES**:

- Monitor the performance of IT & OT networks, properly adjust network resources. Maintain network stability, enforce network security.
- Perform on-site analysis, diagnosis, and resolution of complex desktop problems for end-users, and recommend and implement corrective solutions, including off-site repair for remote users as needed.
- Following Group's GMP quality & IT security guidelines in daily operation, adjust or update the systems timely to fulfil compliance requirements
- Create and maintain a detailed knowledgebase and inventory of all processes, workflows, and systems supported for OT Infrastructure
- Create and maintain GMP validated documents like Installation and Operational Qualification documents
- Install, configure, test, maintain, monitor, and troubleshoot end-user and network hardware, peripheral devices, printing/scanning devices, presentation equipment, software, and other products to deliver required desktop service levels.
- Where required, administer and resolve issues with associated OT workstation network software products.
- Configure new users to the domain, setup new computers/laptop and Support mobile/Handheld devices. Maintain IT ticketing system.
- Support of software systems and packages (Microsoft Windows, Microsoft Office Suite and add-ons, Adobe products).
- Troubleshoot network connectivity in a LAN/WAN environment.
- Support meeting room environment and video conferencing.
- Support printers, scanners and other peripherals.
- End-User Data back-up and restoration when required in the course of a service incident.
- Smart hands support for data center equipment as per required SLA (in specified locations)

Pay: From $7,000.00 per month

Work Location: In person

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