Receptionist
2 weeks ago
**Company Profile**
LIANGYI is an established TCM group of companies with more than a decade of experience in this field.
We are a modern TCM with aspirations to spread the wonders and long-term benefits of Traditional Chinese Medicine. Focusing holistically on one’s health & wellness, LIANGYI aims to help individuals feel their best.
We have a growing network of TCM clinics in both Singapore and Malaysia, and would love for you to be a part of our growth story.
As part of our expansion plans, we are looking for a receptionist for our retail outlet. As a receptionist, you serve as the face of our business to customers and is of significant importance.
Duties include:
- Handling of phone and walk-in enquiries
- Assisting Branch Manager in ensuring smooth operations and scheduling of appointments
- Be the face of the company during your interactions with both our existing and potential customers
- Communicate and share with our customers the benefits of our various treatment and services of our clinic
- Ad-hoc activities as assigned by branch manager
**Requirements**:
- At least 1 year working experience in a customer facing role in similar retail/TCM/Wellness industry
- Ability to communicate well in both English and Mandarin
- Passion in providing superior customer service and addressing the healthcare concerns of our customers
- Team player and ability to work well with others
- Willingness to learn and adapt in a fast paced customer facing role
**Benefits**:
- Annual Leave
- Employee discounts for self and family
- Competitive salary and commission structure
- Annual performance bonus
- Career progression inline with our ongoing expansion plans
- Training and mentorship will be provided to assist you in achieving success in your role
- 6 day work week
**Job Types**: Full-time, Permanent
**Salary**: $2,000.00 - $3,500.00 per month
**Benefits**:
- Employee discount
Schedule:
- Holidays
Supplemental pay types:
- Attendance bonus
- Commission pay
- Performance bonus
- Yearly bonus
Work Location: In person
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