Senior Manager, DevOps

We are looking for an experienced Digital Quality Assurance Lead to join our Technology Architecture & Policy team.

The incumbent will define the strategic direction for both DevOps and Digital Quality Assurance and provide expert technical guidance on the planning, implementation, and continuous improvement of all DevOps and Quality Assurance activities, ultimately driving efficiency and excellence across our digital initiatives.

We also recognize that each individual has a unique blend of skills. Whether your strength is in DevOps or Quality Assurance, we want to talk to you.

**What You'll Do**
- You will establish overarching strategies for DevOps and Digital Quality Assurance, ensuring alignment and continuous improvement of QA processes and methodologies.
- You will develop common business-specific quality measurement frameworks, create metrics, reports, and dashboards to track improvement, and report on quality-related outcomes to leadership.
- You will consult on and implement strategies to improve test efficiency and reduce test cycle time through standardized test cases, data, automation, and code/test coverage analysis.
- You will provide expert guidance to the test team on designing and implementing testing tasks.
- You will also manage, coach, and mentor the team to meet performance targets, fostering a high-performance and collaborative environment.
- You will develop comprehensive test strategies for DevOps, facilitate automated testing throughout the lifecycle, embed risk-based testing, and maintain/provision cloud resources (preferably AWS) for test workloads and cloud-native initiatives. This also includes maintaining our on-premise Kubernetes clusters and DevOps tools.
- You will enforce corporate and department standards, policies, and guidelines within the team.

**Who You Are**
- You have a Bachelor's Degree in Computer Science, Information Systems, or a related IT discipline.
- You have a minimum of 8 years of progressive experience in DevOps and/or Quality Assurance, with a significant portion in a leadership or lead role on large-scale projects, preferably within a complex environment similar to Singapore Pools.
- You have strong practical knowledge of software testing concepts, quality standards and procedures, and relevant DevOps tools and practices.
- You are**proficient in various SDLC methodologies (e.g., Agile, Waterfall) and process management.
- You possess strong test analyst skills, including writing high-quality test specifications (plans, cases, scripts, data) based on accurate business requirements, and the ability to perform root cause analysis for issue resolution.
- You have hands-on experience with DevOps/CI/CD tools (e.g., Jenkins, GitLab, Nexus, SonarQube) and test automation tools (e.g., Selenium).
- You have experience in implementing container solutions (e.g., Docker, Kubernetes) and knowledge of cloud platforms, particularly AWS.
- You are skilled in troubleshooting test environments, diagnosing and resolving issues, and utilizing tools like JIRA and Confluence for reporting, categorizing, and tracking issues.
- You have excellent verbal, written, and presentation skills to effectively interact with internal and external stakeholders.
- You are able to work independently as a strong self-starter while also collaborating effectively with diverse teams.
- You have proven ability to take strong initiative, build consensus, and cultivate robust relationships with diverse internal and external stakeholders.
- Possessing certifications in Software Quality Assurance, Cloud (AWS preferred), or experience with Application Security scanning tools (SAST, DAST, OSS) are a plus.

**Benefits**
- Competitive salaries
- Flexi Benefits
- Staggered working hours
- Medical Insurance
- Corporate Mobile Plans

Singapore Pools welcomes you not for how you look, where you come from, or differences you may have. We want you here for who you are. Diversity at the company helps us see a greater picture represented by different voices, helping us in contributing back to the society. So, feel free to express who you are, and be proud of your heritage and personal experience as you begin your journey with us

Singapore Pools was established by the Government on 23 May 1968 to provide safe and trusted betting to counter illegal gambling. As a not-for-profit organisation, all of Singapore Pools' surplus is channeled to Tote Board to fund a wide range of causes in social service, community development, sports, the arts, education and health. Currently, Singapore Pools contributes about $2 billion annually to the Government in the form of taxes and duties, and for the funding of good causes.