Service Architect

1 week ago

Singapore NTT SINGAPORE PTE. LTD. Full time

Job Description Summary

Are you looking for an opportunity to join a global pioneer in platform-delivered managed services, with a world-class reputation in the market? We are seeking a passionate Services Architect to lead the solutions design for NTT’s global clients and be a critical catalyst in making the world a more secure, safe and digitally better place.

**Job Description**:
In this role, you will:

- Work with the most advanced technologies, innovative game-changing solutions and teams throughout the world to craft and build complex managed services solutions for NTT’s clients.
- Test and validate new design features and delivery models in collaboration with technical, service and costing stakeholders.
- Map the client's requirements against proposed set of service elements and architectures and lead the end-to-end solution development (Cloud Services, Technology Architectures, SIAM, SLA, ITSM leading practices).
- Be responsible for service design deliverables, interfacing with the offer development, R&D and delivery teams and partners to ensure supportability.
- Work closely with the sales teams in presenting an architecture solution to clients, with a focus on cost savings and uncovering client growth opportunities.
- Spearhead collaborative solutions partnerships and capabilities that differentiate both NTT and the end client in the market.
- Discover and analyze clients’ business drivers, client personas, current architecture, platforms and operating models.
- Be a steward of NTT within the industry and society at large, and participate in various company-funded ESG initiatives and events.

This role is perfect for you if you:

- Have an impressive track record of designing managed services solutions for large, profitable enterprise accounts across multiple markets and industries.Preference from FSI Sector will be ideal fit.
- Are experienced in solution planning and deal shaping, with expertise in creating compelling value propositions.
- Are skilled in translating complex problems into business solutions and clearly articulating those solutions to a broad range of clients, partners and other stakeholders.
- Are analytical, structured and methodical in solving complex problems.
- Have a voracious appetite to continuously learn and discover emerging trends, advanced technical capabilities and how organizations can leverage those advancements to their benefit.
- Hold a bachelor’s degree with 6 years’ experience; or postgraduate degree with at least 4 years’ experience in a consulting capacity.
- Have relevant certifications and working knowledge of ITIL, service management and integration, scaled agile, automation, artificial intelligence and analytics. AWS Cloud Practitioner Essentials Training, MS Azure Fundamentals Training or equivalent are a plus.

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