Client Onboarding Associate/ Officer

1 week ago

Singapore MAINNET CAPITAL PTE. LTD. Full time

**Job Responsibility**
- Ensure due diligence is performed on existing clients to comply with AML/KYC regulations.
- Develop expertise in the Firm's Anti Money Laundering/ Customer Identification due diligence policies and process.
- Engage clients and internal business teams to obtain relevant onboarding information and documentation.
- Ensuring all communications are of the highest professional standard to maintain client service excellence.
- Timely and effective escalation of potential relationship issues and devising possible resolutions.
- Take responsibility for delivering against committed timelines.
- Participate in regular meetings with the business team to maintain clarity around workflow, understand changes to AML/KYC regulations and develop required reporting metrics. Perform any other tasks assigned by superior/ head of department.

**Qualifications**
- Diploma or bachelor's degree in law, finance, business management or a related field
- Minimum 1 years of relevant experience in client onboarding.
- Good understanding of local regulatory requirements on AML/KYC for client onboarding process.
- Excellent at building rapport with different client types through effective communication and interpersonal skills.
- Strong verbal, presentation, and written communication skills. Fluency in both Chinese and English is required to communicate with internal stakeholders
- Result focused, detailed
- oriented, diligent, and collaborative.
- A team player that collaborates well with other departments.
- Proficiency in Microsoft Office e.g. Outlook, Word, Excel, Powerpoint, etc.

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