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Customer Service Executive

3 weeks ago

Downtown Core, Singapore Curious Thoughts Academy Full time

**Salary: Competitive salary and bonus package + Loyalty Bonus after 2 years of employment.**

Join one of Singapore's fastest growing social enterprise in the enrichment industry today Our service team is looking for dynamic individuals who can provide top-notch customer service to our parents and students.

**Customer Service/ Snr Customer Service Executive role with a fast growing social enterprise.**

**Salary**: $1500 to $3000 (depending on relevant work experience) + Year end bonus Job + Loyalty bonus after 2 years of employment

Description:

- _**No foreign manpower quota available**_**.* **Malaysians are welcome to apply.*
- Receive enquiries (phone and walk-ins) related to Phonics and Math Classes;
- Update attendance management system (IT system);
- Collect school fees (using IT system);
- Upload weekly photos and curriculum slides to our IT system;
- Planning and organising of SkillsFuture training courses;
- Centre maintenance (cleaning and upkeep);
- Core working hours are on Fridays and weekends

Job Requirement:

- Able to work on:

- Monday and Tuesday 9.30am to 6.30pm. Friday from 9.45 to 6.45pm. Saturday and Sunday from 8am to 7pm
- Off days are on Wednesdays and Thursdays.

About Curious Thoughts Academy**:
**Curious Thoughts Academy is an English Learning Centre specialising in Phonics and English lessons. We have a “Pay-it-forward” system where every 3 paying students from the public helps pay for a beneficiary’s lessons.**

We believe in an evidence-based literacy programme and we are looking for like-minded individuals who want to change lives through literacy Curious Thoughts Academy is a teacher-owned company and have no private investors.

This means that all decisions pertaining to our curriculum are made based on the best interests of the child. We’re not stressed by financial concerns such as looking at “Return on Investments” for private investors or at maximising profitability. We believe in providing quality education at a reasonable price.

As such, we have grown tremendously in students enrolment in these past 4 years as we are lean and flexible to constantly innovate and tweak our curriculum to ensure that we are at the forefront of research.

**Job Types**: Full-time, Permanent

**Salary**: $1,500.00 - $3,000.00 per month

**Benefits**:

- Professional development

Schedule:

- Weekend availability

Supplemental pay types:

- Performance bonus

**Experience**:

- Customer service: 1 year (preferred)

License/Certification:

- Okay to work on 2 weekends (required)
- Work pass or is born in Singapore (required)

Work Location: In person