Community Engagement Associate
6 days ago
Location: Singapore
Type: Contract (min. 3mths)
**Role Description**
Homage is seeking a Community Engagement Associate to work with the people at the heart of Homage: our Care Professionals. Working in the Engagement team, you will play an important role in building strong relationships and managing the community of Care Professionals. You will also be responsible for ensuring that each touchpoint across our Care Professional's journey is enjoyable and engaging.
**Responsibilities**
- Planning and executing both online and offline events and campaigns to maintain engagement between Homage and our Care Professionals
- Planning and developing content and communications on Homage's CRM tools to increase Care Pro engagement and development
- Monitor specific metrics to track overall happiness and experience of Care Professionals and recommend ways to improve
- Support in planning and deployment of new outreach methods to Care Professionals
- Planning and execution of activating our new Care Professionals
- Planning and execution of increasing our active Care Professionals pool
- Launch upskilling courses for Care Professionals to upgrade their skillsets
- Launch engagement activities and look at ways to interact with our Care Professionals
**Skills & Experience**
- 1 year of professional experience, ideally in start-ups, operations, recruitment or community engagement (Fresh graduates are welcome)
- This is a minimum 3 month contract position with the potential to extend depending on performance
- Fluent in English; fluency in Mandarin and Hokkien is a bonus
- Self-motivated, proactive, hands on and able to work autonomously
- Demonstrable track record in operations with ability to multitask effectively and adapt quickly to a fast-paced start-up environment
- Strong interpersonal and written and verbal communication skills
- An undeniably positive attitude, extreme dedication, and ability to act as a role model to Homage and its values
**ABOUT HOMAGE**
Homage is a care platform that combines qualified and trained caregivers, nurses, doctors, and health care organizations and funders with technology, enabling care, wellness, and recovery wherever you are. The work that we do and the technology we build transforms lives every hour, every day. We're looking for people who are talented, driven, and motivated by our social mission.
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