End User Support Engineer

6 days ago

Downtown Core, Singapore U3 InfoTech Pte Ltd Full time

**Responsibilities**
**Microsoft Endpoint Manager (MEM)**:

- Deploy, configure, and maintain end-user devices (desktops, laptops, tablets, mobile devices).
- Ensure compliance with security and performance standards.
- Troubleshoot hardware and software issues.
- Automate device management tasks using PowerShell scripting.

**Okta (Identity & Access Management)**:

- Implement authentication flows (MFA, RBAC, adaptive access).
- Provide user support, documentation, and training.
- Monitor and report on Okta performance and compliance.

**Google Workspace**:

- Administer user accounts, groups, and permissions.
- Implement and enforce security policies.
- Configure and support Gmail, Drive, Calendar, and other Workspace apps.
- Provide end-user training and support.
- Monitor system performance and generate usage reports.

**Zoom**:

- Manage Zoom accounts, roles, and security features.
- Troubleshoot video, audio, and meeting setup issues.
- Integrate Zoom with collaboration tools (Google Workspace, Microsoft 365).
- Conduct training sessions and create user guides.
- Monitor Zoom performance and generate usage reports.

**Qualification**
- Proficiency in:

- Microsoft Endpoint Manager (MEM)
- Okta Identity Management
- Google Workspace
- Zoom Administration
- Strong knowledge of endpoint security best practices & compliance.
- Experience with automation (PowerShell, APIs).
- Excellent troubleshooting, problem-solving, and communication skills.

**About the Company**
U3 Infotech is a Technology Solutions, Managed Services, and Talent Management Solutions company with over 2 decades of experience in the APAC region since 2002. Our clients include Fortune 100, MNCs, Leading Regional Organisations, Government organizations, and Startups. We work with clients across Banking, Insurance, Bio-Science, Pharmaceutical, Healthcare, Engineering, Product, and Supply Chain domains.
We have been growing rapidly through value creation, solving complex problems, and addressing the opportunities of our clients’ businesses. We differentiate ourselves through our deep commitment at all levels, entrepreneurial mindset, outcome-driven approach, and financial resources.

**Job Type**: Contract

Pay: $6,000.00 - $6,500.40 per month

Work Location: In person

  • End User Support

    4 days ago

    Downtown Core, Singapore U3 InfoTech Pte Ltd Full time

    **Responsibilities** **Microsoft Endpoint Manager (MEM)**: - Deploy, configure, and maintain end-user devices (desktops, laptops, tablets, mobile devices). - Ensure compliance with security and performance standards. - Troubleshoot hardware and software issues. - Automate device management tasks using PowerShell scripting. **Okta (Identity & Access...

  • End user support

    3 days ago

    Downtown Core, Singapore U3 InfoTech Pte Ltd Full time $60,000 - $80,000 per year

    ResponsibilitiesMicrosoft Endpoint Manager (MEM):Deploy, configure, and maintain end-user devices (desktops, laptops, tablets, mobile devices).Ensure compliance with security and performance standards.Troubleshoot hardware and software issues.Oversee OS, application deployment, and license management.Automate device management tasks using PowerShell...

  • End user support engineer

    3 days ago

    Downtown Core, Singapore U3 InfoTech Pte Ltd Full time $57,600 - $76,800 per year

    ResponsibilitiesMicrosoft Endpoint Manager (MEM):Deploy, configure, and maintain end-user devices (desktops, laptops, tablets, mobile devices).Ensure compliance with security and performance standards.Troubleshoot hardware and software issues.Oversee OS, application deployment, and license management.Automate device management tasks using PowerShell...

  • End User& Helpdesk Support Engineer

    7 days ago

    Downtown Core, Singapore Intellect Minds Pte Ltd Full time

    **We are a fast growing company that aims to help you with all in job finding matching to your skills.**: **Skills Required**: - **Helpdesk Support**: - **Endpoints + telephony support**: - **End user support issues**: - **Deployment of Desktop and Laptop**: - **Stock take, and inventory of Software/Hardware**: - **Endpoints OS patching**: -...

  • Support Engineer

    7 days ago

    Downtown Core, Singapore Drew Napier Full time

    **Responsibilities**: - Provide support to end-users for the Company’s ERP system - Develop customised functions for ERP system - Document change requests and prepare user guides - Any other matters / projects that the management may require assistance with from time to time **Requirements**: - Diploma / degree in Computer Science or Information...

  • System Engineer

    4 days ago

    Downtown Core, Singapore Aetos Support Services Pte. Ltd. Full time

    **About AETOS** **About the Role - Job responsibilities** - Manage both cloud and non-cloud based networking services - Manage various software tools and operating systems including but not limited to: Atlassian JIRA, Confluence, Windows, REHL, CentOS, Ansible, Artifactory and Jenkins - Maintain physical local area network and workstation hardware - Plan,...

  • Service Support Engineer

    1 week ago

    Downtown Core, Singapore Anotech Singapore Full time

    As a Service Support Engineer, you will be maintaining and troubleshooting the hardware infrastructure and systems. **Responsibilities**: - Provide Field Support by carrying out Corrective Maintenance (CM) as a result of failure of the hardware and software. - Assist to restore the system to its operational condition. - Support in monitoring and maintain...

  • Desktop Support Engineer L2

    2 weeks ago

    Downtown Core, Singapore ITCAN Pte Ltd Full time

    **Engineer strongly preferred to have at least 1-2 years of WOG and VIP support experience.** **Engineer will be station at MSE building (40 Scotts road) and willing to support at Waterhub (80 Toh Guan Road East)** **To be on 24x7 standby and support VIP via phone after office hour.** **- Minimum three (3) years of Desktop Support, ICT End User Computing...

  • IT Support Engineer/ Desktop Support Engineer

    4 days ago

    Downtown Core, Singapore EIL Global Full time

    Key Responsibilities Include: - Provide technical support either by phone, remote access or deskside visits as needed - Respond to IT issues; installation of external devices, desktops, laptops, hardware diagnostic, maintenance, repairs and general software support - Smart Hands and Feet support if required - Management inventory of new and replacement...

  • IT Support Engineer, ERP

    2 weeks ago

    Downtown Core, Singapore Leica Microsystems Full time

    Leica Biosystems’ mission of “Advancing Cancer Diagnostics, Improving Lives” is at the heart of our corporate culture. We’re a global leader in cancer diagnostics with the most comprehensive portfolio from biopsy to diagnosis. Our easy-to-use and consistently reliable offerings help improve workflow efficiency and diagnostic confidence. Our...