Chief Operating Officer

4 days ago

Singapore 33CLUB PTE. LTD. Full time

Are you an experienced hospitality industry professional with a passion for creating exceptional member experiences? Do you possess a strong local network in Singapore and the ability to communicate effectively across all levels? If so, we have an exciting opportunity for you to lead as the Chief Operating Officer of our prestigious private membership club.

**Responsibilities**:

- **Strategic Leadership**:Provide strategic direction and leadership to the club's operations, ensuring alignment with the club's vision and objectives.
- **Membership Growth**:Develop and implement effective strategies to drive membership sales and retention, leveraging your extensive hospitality industry experience and network.
- **Event Sales and Management**:Oversee the events sales team, developing attractive event packages and leveraging your local network to secure corporate and private bookings.
- **Food & Beverage Sales**:Collaborate with the F&B team to enhance offerings, leveraging your industry expertise to drive revenue and create memorable dining experiences.
- **Operational Excellence**:Ensure smooth day-to-day operations, implementing efficient processes, and maintaining the highest standards of service and hospitality.
- **Financial Management**:Develop and manage budgets, analyze financial data, and identify opportunities for revenue growth and cost optimization.
- **Member Relations**:Foster strong relationships with club members, engaging with them regularly to understand their needs and preferences.
- **Compliance and Safety**:Ensure the club's operations adhere to all legal and safety regulations.
- **Team Leadership**:Lead and inspire a team of professionals, fostering a positive and collaborative work environment.

**Requirements**:

- **Experience**:A minimum of 10 years of experience in the hospitality industry, with a proven track record of leadership and success.
- **Education**:A degree or equivalent qualification in hospitality management or a related field.
- **Local Network**:Possess a strong local network in Singapore, enabling you to leverage connections for membership growth and business opportunities.
- **Communication Skills**:Exceptional communication skills to interact with members, staff, and stakeholders at all levels.
- **Passion for Excellence**:A passion for delivering exceptional member experiences and a commitment to upholding the club's reputation for luxury and exclusivity.
- **Strategic Vision**:A forward-thinking individual who can develop and execute strategic plans to drive the club's growth and success.
- **Financial Acumen**:Strong financial acumen with the ability to analyze data and make informed business decisions.
- **Team Player**:A collaborative leader who values teamwork and fosters a positive work culture.

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