
Hotel Front Desk Receptionist
2 weeks ago
Responsibilities:
- Greet and welcome guests to the hotel in a professional and friendly manner.
- Process guest check-ins and check-outs efficiently and accurately.
- Respond to guest inquiries and complaints promptly and courteously, resolving issues to the guest's satisfaction.
- Input guest information, reservation amendments, and requests accurately into the Front Desk System.
- Ensure compliance with established hotel procedures and standards.
- Maintain knowledge of hotel facilities, services, and events to provide accurate information to guests.
- Assist with handling and securing guest valuables, lost and found items, and other guest requests.
- Perform any other duties as assigned by the supervisor or manager.
**Requirements**:
- Relevant customer service experience in the hotel industry.
- Ability to work shifts and weekends.
- Proficiency in MS Office.
- Good communication skills in English and Mandarin.
- Located in Central Singapore.
Hestia
R22107842
One Vogue Pte Ltd | 19C9629
**Salary**: $2,500.00 - $3,500.00 per month
Schedule:
- Day shift
- Holidays
- Night shift
- Weekend availability
Supplemental pay types:
- Commission pay
Work Location: In person
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