Customer Success Executive

7 days ago


Singapore AGRIDENCE PTE. LTD. Full time

**Customer Success**
- Provides platform demo to potential customers & proactively follow up thereafter
- Provides platform training to customers
- Provides advice and updates on product enhancements to customers
- Track customers’ usage and trading activity on the platform
- Maintain and update sales material, user guides & video guides and other tools & resources
- Occasional after hours calls from users may be required
- Occasional travelling meeting vendors/ customers

**Customer Success Operations**
- Onboard new customers on the platform
- Maintain customers’ account and data integrity
- Assist with troubleshooting and customer support of technical issues
- Monthly update of sales figures and invoicing to customers
- Weekly updates with Product/ Tech team
- Responsible for monthly sales reporting updates

**Voice of Customer**
- Obtain regular feedback to ensure customer adoption, retention, and satisfaction
- Advocate for customers in platform roadmap and enhancements
- Constant liaison with the Product Manager to relay the customer’s requirements and use-cases



  • Singapore Executive Integrity Full time

    Job title: Customer Success Manager Location: Singapore Who are we recruiting for?Our client is a vibrant, award-winning SaaS innovator transforming how the maritime operations, from a highly service-led environment into a software one. As they continue to expand across APAC, they are seeking a determined and qualified Customer Success Manager to ensure...


  • Singapore Red Hat Full time

    Customer Success Executive - Public Sector Join to apply for the Customer Success Executive - Public Sector role at Red Hat Customer Success Executive - Public Sector Join to apply for the Customer Success Executive - Public Sector role at Red Hat Get AI-powered advice on this job and more exclusive features. The Customer Success Executive is...


  • Singapore AVENTIS GRADUATE SCHOOL PTE. LTD. Full time

    At Aventis, we aim to inspire learning and empowering a smarter workforce through training and frontier technology. As a socially responsible member of the community, we strive to make a positive impact to our staff, stakeholders and our customers. Be empowered and embark on a purpose-driven career, come experience our fun, dynamic and continuous learning...


  • Singapore Red Hat, Inc. Full time

    The Customer Success Executive is responsible for customer success planning and associated technical engagements designed to ensure customers are successful in realizing value from Red Hat products and platforms. You will work with select customers to develop success plans and lead discussions with senior customer executives, Enterprise Architects, IT...


  • Singapore 2ND BRAIN PTE. LTD. Full time

    As a Customer Success Executive, you will play a critical role in the post-sales journey of SME clients. This position is focused on sales fulfillment and customer lifecycle coordination. You will support the sales team in contract preparation, execution, and onboarding coordination, and continue as the main liaison during service delivery to ensure client...


  • Singapore AVENTIS GRADUATE SCHOOL PTE. LTD. Full time

    Roles & ResponsibilitiesCareer Opportunities @ AventisAt Aventis, we aim to inspire learning and empowering a smarter workforce through training and frontier technology. As a socially responsible member of the community, we strive to make a positive impact to our staff, stakeholders and our customers.Be empowered and embark on a purpose-driven career, come...


  • Singapore Sleek Full time

    Sleek is on a mission to revolutionize how entrepreneurs operate their business. We want to give small business owners peace of mind and the power of online solutions to allow them to focus on what they do best - growing their business. As we work for our thousands of customers, we gather millions of data points about their business, and in turn we transform...


  • Singapore Sleek Full time

    Sleek is on a mission to revolutionize how entrepreneurs operate their business. We want to give small business owners peace of mind and the power of online solutions to allow them to focus on what they do best - growing their business. As we work for our thousands of customers, we gather millions of data points about their business, and in turn we transform...


  • Singapore AVENTIS GRADUATE SCHOOL PTE. LTD. Full time

    At Aventis, we aim to inspire learning and empowering a smarter workforce through training and frontier technology. As a socially responsible member of the community, we strive to make a positive impact to our staff, stakeholders and our customers. Be empowered and embark on a purpose-driven career, come experience our fun, dynamic and continuous learning...


  • Central Singapore The Chope Group Pte Ltd Full time

    **Company Introduction**: Chope is dining made easy. As the leading dining platform in Asia, we connect diners to restaurants for memorable experiences, more often. Having seated more than 100 million diners, Chope understands what gets people excited about dining out, and how best to maximise business for over 13,000 restaurant partners. With Chope, diners...