Guest Relation Executive/lead Host

4 days ago

Singapore RB FOOD GROUP PTE. LTD. Full time

A new opening set within a UNESCO World Heritage site in the botanic gardens. A fine dining restaurant by RB Food Group, serving a French-inspired menu focusing on the best ingredients from Southeast Asia and Europe. Modern French inspiration, relaxed yet formal environment surrounded by our heritage, stories from past, present and future. Our belief in Hospitality is to create a warm, honest and welcoming atmosphere that makes our guests and team feel comfortable and at home.

**What you will be doing?**

You may be required to perform the following, but not limited to:

- Setup host station and complete mise-en-plus prior to the start of operation hour for each meal period
- Operate and use POS and dining reservation system
- Take and enter reservations/cancellations in reservation system in accordance with departmental standards.
- Handle all table allocation based on reservation and guests preference for each meal period in accordance with departmental standards
- Check on correctness of reserved table arrangement and preferred seating prior to the start of each meal period
- Handle all guest requests such as cake ordering, dietary requirement, etc. Ensure all information are accurately recorded and communicate to service and culinary team
- Handle menu update, printing and buffet tag creation, if any. Ensure all menus and reading materials are in good condition and clean
- Perform or assist in the Floor Service duties whenever is required
- Perform opening shift and closing shift duties as assigned

**What are we looking for?**
- Proven work experience as a Guest Relation Execution, Restaurant Host or similar role
- Fantastic communication skills and the ability to work as part of a team
- Takes pride in creation and has attention to detail
- Always looking for ways to get things done and do things better
- Passionate about the cuisine and offer inputs to create a better experience
- Flexible to adapt to shift requirements for special events and/or outlet requirements
- Ability to lead and be a teamplayer
- Excellent communication and interpersonal skills
- Strong problem-solving and decision-making skills
- Ability to work in a fine dining environment and handle multiple tasks simultaneously
- Flexibility to work on weekends, holidays, and evenings
- Previous experience in the restaurant industry
- Knowledge of food safety regulations and standards
- Proficiency in computer systems and software such as POS systems and Microsoft Office
- Ability to maintain a high level of professionalism and customer service

**What you will get?**
- 5-days work week
- Staff meals
- Late night transport
- A positive work environment
- A company that is passionate about our food and people
- The opportunity to develop and grow with the brand

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