Guest Relations Host

2 weeks ago


Singapore ICONIC LOCATIONS SINGAPORE PTE. LTD. Full time
Roles & Responsibilities

Overview:

As a Guest Relations Host, your primary role is to provide a warm welcome and excellent service to all guests. You will greet patrons upon arrival, assist with seating arrangements, and address any inquiries or special requests they may have. Additionally, you'll ensure a smooth flow of guests, manage reservations, and maintain a welcoming atmosphere. Your friendly demeanor, attention to detail, and ability to anticipate guests' needs will contribute to creating positive experiences and fostering customer loyalty.

Customer Focus:

  • Demonstrates a strong commitment to customer satisfaction. Anticipates customer needs, providing personalized service.

Responsibilities:

  • Make reservations for guests.
  • Address guest inquiries and resolve issues promptly.
  • Ability to handle cashiering unsupervised.
  • Use appropriate language, tone, and non-verbal cues to convey messages effectively.

Requirements:

  • 1-2 years of experience in guest relations or a related field.
  • Strong organizational and multitasking abilities.
  • Ability to handle basic customer issues.
Tell employers what skills you have

Front Office
Water
Restaurants
Housekeeping
Interpersonal Skills
Customer Loyalty
Inventory
Composition
VIP
Guest Relations
Attention to Detail
Cashiering
Communication Skills
Customer Satisfaction
Wellbeing
Customer Focus
Hospitality

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