Clinic Assistant

1 week ago


Singapore FULLERTON HEALTHCARE GROUP PTE. LIMITED Full time

**Working hours: Roster rotation basis**

Weekdays:
(AM shift) 9am - 6pm weekdays (PM shift) 1pm - 9pm

Alternate Weekends Sat OR Sun (1pm - 9pm)

5.5 days work, definitely 1 weekday + 1 weekend off. Weekly working hours wont exceed 44hours.
- Reception and Appointment Management: Greeting patients, checking them in, and managing their appointments. Providing assistance and guidance to patients regarding paperwork, insurance claims, and other administrative tasks.
- Patient Registration and Documentation: Collecting patient information, verifying their details, and maintaining accurate records. Ensuring patient confidentiality and adhering to data protection regulations.
- Billing and Payment Processing: Assisting in billing procedures, including verifying insurance coverage, preparing invoices, and processing payments.
- Medical Records and Filing: Organizing and maintaining patient files, including medical records, test results, and other relevant documentation. Ensuring records are properly filed, updated, and easily accessible.
- Communication and Customer Service: Providing excellent customer service to patients, answering phone calls, responding to inquiries, and addressing patient concerns or complaints in a professional and empathetic manner.

**Requirements**:

- Clinic Assistant / Front-desk / Patient Service Associate experience will be added advantage


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