Senior Information Technology Business Analyst

**Principal Responsibilities**
- Provides expertise in Agile engineering practices (e.g. Scrum, Kanban, LEAN) as well as Disciplined Agile and SAFE framework experience
- Leads agile engineering teams using DevOps practices such as test automation, continuous integration and continuous deployment
- Contributes to the IT Portfolio and Programme Management practice
- Provides insight as to how a BA should learn and progress throughout the organisation
- Drives adoption of the practice across the BA community
- Supports and guides the Product Owner to create/evolve Product roadmap, creation of epics and writing of user stories and managing the product backlog
- Creates analysis of customer journeys and product functionality
- Helping define and track metrics and Key Performance Indicators for the product
- Drives the Agile Team performance and outcome metrics as required
- Engages with senior technology project and technology programme managers as well as product owners
- Has a high level of expertise in multiple technical capabilities and competencies such: as cloud, mobile, digital, security, core banking, micro services, capacity management and architecture platforms
- Has an expertise in process and is considered an authority in multiple areas, such as: disciplined agile software delivery, production support processes, continuous DevOps pipelines
- Understands risk exposure to the bank and help senior colleagues manage it
- Assures delivery through the entire life-cycle of the project of user requirements through to live
- Drives measurable continuous improvement into all delivery environments across all disciplines
- Influence the project approach, building stakeholder buy-in around the project plan, commitments and changes
- Support Technology teams to manage delivery proactively, balancing scope, schedule, resourcing, dependencies, communications, budget
- Provide management to maintain a focus on how the project aligns to wider programme objectives, where appropriate, and to the change portfolio across HSBC
- Oversee the monitoring and reporting of progress, issues, dependencies, risks to the programme management, internal stakeholders and/or steering committees
- Make recommendations to influence decision-making in order to maintain progress towards delivery and benefits realisation
- Establish effective governance and controls, in line with Business Transformation Framework and coordination of cross technology teams, cross Global Business/Global Functions delivery

**Requirements**:

- Strong knowledge of Project management skills, Business Analysts Skills and proven professional with considerable at least 10 years of experience as project or programme lead, preferably within Banking
- Agile trained and proven records of working in Agile environments
- Proven record in decision making, analytical, problem solving and people management and experience in managing difficult stakeholders of different work streams
- Proven record in Risks management
- Proven record in excellent presentation skills with strong governance in programme management experience with senior management at Chief level
- Proven leader to delivery of on time and on budget projects that achieve business case stated outcomes, a driver with bias towards delivery at pace and controlling project outcomes
- In depth and well-rounded experience of working in a banking and Insurance environment and change projects
- Excellent and Proven record of Stakeholder management experience, especially impactful communication, influencing and running project governance Implementation, change management and benefits realization
- Good prioritizing, multi-skills, organizational, time management ability and able to work in dynamic and fast pace culture including multiple hat
- Hands on attitude being able to cope with a wide range of different requirements and projects aspect including data migration, process streamline, finance, pricing, products, vendor and infrastructure
- Excellent verbal and written communication skills
- Strong Team works, and able to promote an environment of cooperation and trust, overcoming resistance where encountered
- Promote pace and energy within the team and leads by example, had good cooperation, and always seeking opportunities for personal development
- PMP or MSP Certified / Certified Business Analysis Professional (CBAP)
- Agile Certify/Scrum master, streamline processing and best practice techniques
- FLMI Certify or equivalent (e.g. LOMA)
- Excellent in using Excel, PowerPoint, Jira and Confluence
- Lean Six Sigma Certification and Business reengineering knowledge