Export Coordinator

**About Toll Group**

**The Role**

Perform A-Z tasks, handle full set of documents and follow up on Sea shipments.
- To ensure accurate and timely production of relevant export documentation and declarations (eg. HB/L, MBL, manifest, pre-alerts), customs declaration, Trade-net operations and billings.
- Perform general shipping functions including system data entries.
- Timely follow up/coordinate/communicate shipment information with stakeholders (ie subcontractors, shipping lines, shipping agents, freight forwarders, customers and overseas offices).
- Declaration and monitoring of bookings.
- Identify issues and provide resolutions; escalate to Department Manager when required.
- Handle complaints and dispute from customers and/or shipping lines.
- Perform ad-hoc duties/tasks as assigned by the Company.
- Ensure timely manifest to carrier.
- Ensure AMS/ENS/ISF/AED are filed within the stipulated timeline.
- KPI fulfillment;
Billing Timeliness - 3 days after vessel ETD Billing Accuracy - 5% Tolerance Intercompany invoices - within 7 days upon receipt Auto Rate - 60% Milestones updates for Global account File closing - weekly Job recognition - 98% Paperless process

**To Be Successful, you will need**:

- “O” Level, Professional Certificate/NITEC, Diploma in Logistics/Transportation or equivalent.
- Minimum 3 years of experience in handling sea shipments in freight forwarding industry.
- Knowledge of using Trade-net, Cargowise system a definite advantage.
- Good customer service skills and a team player.
- Positive and can-do attitude and ability to work under pressure to meet deadlines.

**What moves you?**

At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.

At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.

You must be entitled to work in Singapore and be prepared to undertake pre-employment checks including a criminal history check and medical.

**Salary**: $2,500.00 - $3,500.00 per month

Schedule:

- Monday to Friday

Work Location: In person