Education Consultant Customer Service Associate

6 days ago

Coleman Street, Singapore UNITED LANGUAGE CENTRE PTE. LTD. Full time

Are you a passionate sales professional looking for an opportunity to make a difference in the education sector? Are you motivated by achieving sales targets and earning attractive commissions? If so, we have the perfect role for you

United Language Centre (ULC), a leading language school and community hub for expats in Singapore, is seeking an enthusiastic and results-driven Education Sales Consultant to join our team. As an Education Sales Consultant at ULC, you will play a pivotal role in connecting with expats and empowering them to achieve their language learning goals.

**Responsibilities**:

- Proactively reach out to prospective students and their families, both through outbound calls and face-to-face interactions, to understand their language learning needs and goals
- Present and promote our diverse range of language programs, highlighting their unique features and benefits
- Conduct in-depth consultations to assess students' language proficiency levels and recommend suitable courses
- Generate and follow up on leads to achieve individual sales targets and maximize conversion rates
- Provide exceptional customer service throughout the sales process, ensuring a smooth enrollment experience for students
- Collaborate with the Marketing and Admissions teams to develop effective sales strategies and campaigns
- Stay up-to-date with industry trends and competitor offerings to position ULC as the preferred language education provider
- Participate in sales meetings, training sessions, and professional development activities to enhance sales skills and product knowledge

**Requirements**:

- Proven track record in sales, preferably in the education or language training industry
- Strong negotiation and closing skills, with the ability to meet and exceed sales targets
- Excellent communication and interpersonal skills, with the ability to build rapport with diverse clientele
- Self-motivated and results-oriented, with a passion for driving sales and achieving success
- Ability to work independently as well as part of a team, with strong collaboration skills
- Proficiency in spoken Japanese and proficiency in both written and spoken English, with additional language proficiency considered a plus.
- Experience with Hubspot CRM systems or sales software is an advantage

**What We Offer**:

- Competitive base salary with an attractive incentive structure.
- Opportunities for career growth and advancement within a rapidly expanding organization
- Ongoing training and professional development programs to enhance your sales skills and knowledge
- Collaborative and supportive work environment, fostering teamwork and sharing of best practices
- Make a positive impact on students' lives and contribute to their language learning journey

Join our dynamic team and embark on an exciting sales career with United Language Centre

Pay: $2,500.00 - $3,300.00 per month

**Benefits**:

- Flexible schedule

Schedule:

- Day shift
- Monday to Friday
- Weekend availability

Supplemental Pay:

- Commission pay
- Performance bonus

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person

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