Officer / Executive - Billing, Settlement
4 hours ago
**Responsibilities**:
- Generate customer invoices, credit/debit note and posting entries in the billing system under the Retail Department.
- Involve in the billing settlement and reconciliation for the invoices.
- Investigate billing discrepancies and implement corrective actions.
- Analyse contracts to ensure contract and invoicing comply with appropriate guidelines and regulations.
- Provide support to the customer service and sales to clarify any customer’s enquiries pertaining to the invoices, and or outstanding issues.
- Perform credit control and prepare an aging report on monthly basis.
- Work with functional groups and IT to improve the billing processes and involve in UAT.
- Ensure proper documentation of new operational processes/workflows.
**Requirements**:
- Degree or Diploma in Accountancy or Business or equivalent.
- Ability to perform code changes in Microsoft Excel using VBA and/or in Microsoft Access will be an advantage.
- This role invites people who share values in service excellence and integrity, possess a positive can-do working attitude, be self-motivated, independent with good initiative.
- A team player with good interpersonal and communication skills, achievement oriented and able to build and foster a positive team environment.
- Minimum 1-3 years of relevant experience, preferably in electricity retail business.
- 5-days work week.
**Job Types**: Full-time, Permanent
Schedule:
- Monday to Friday
**Experience**:
- Billing: 1 year (preferred)
- Microsoft Excel: 1 year (preferred)
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