Customer Relations Officer

2 weeks ago


Singapore Dynamic Human Capital Full time

**Position**: Customer Relations Officer

**Salary**: $2,400 - $2,600 + OT

**Location**: West

**Working Hours / Days**: 8.30am - 6.00pm (5 Days Week)

**Responsibilities**:

- Work with all stakeholders to assist in maintaining high level of customer experience standards
- Answer or make calls to customers to learn about and address their needs, complaints, or issues with products and / or services
- Respond efficiently and accurately to callers, explaining possible solutions and ensuring that customers feel valued
- Provide excellent and consistent level of customer service
- Making sales or recommendations for products or services that may better suit client needs
- Key role involves performing outbound calls to existing customers to remind customers of their upcoming vehicle maintenance and invite customers to book their appointments early

**Requirements**:

- At least 2 years of relevant experience in the related field
- Possess minimum GCE 'O' Level or Diploma
- Excellent customer service skills and pleasant telephone etiquette
- Familiarity with Sales Force CRM / Digital transformation will be a plus
- Strong communication skills and strong accountability to high quality of service

Alyson Ong
Dynamic Human Capital Pte Ltd

**Registration No**: R22107466

**License No**: 12C6253

Not Specified

Minimum of 2 year(s) experience needed for this position



  • Singapore 9 LIVES PTE. LTD. Full time

    **Customer Relations Officer Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer...


  • Singapore beBeeCustomerRelations Full time $2,500 - $2,800

    Job Title: Customer Relations OfficerAbout the RoleWe are seeking an experienced and skilled Customer Relations Officer to join our team. In this role, you will be responsible for managing customer interactions, resolving complaints, and ensuring exceptional customer satisfaction.You will work closely with customers to understand their concerns and provide...


  • Singapore Chambers Property Management Services Pte Ltd Full time $4,000 - $6,000 per year

    About the role We are looking for a dedicated and service-oriented individual to join our team as a Customer Relations Officer. If you have a passion for property management and thrive in a fast-paced environment, we welcome you to apply. Job Requirements: Minimum Diploma or equivalent qualification At least 2 years of relevant experience in...


  • Singapore E. MILLENNIUM INVESTMENTS PTE. LTD. Full time

    CUSTOMER RELATIONS OFFICER SALARY : $2400.00 TO $3700.00 WORKING HOURS : MON TO FRI FROM 9AM TO 5.30PM. SAT 10AM TO 5.3OPM **Customer Relations / Operations**: - Check in/out of guests. (Overtime required) - Follow up on maintenance issues raised - Attend to tenant’s complaint and action it - Attend to contractors onsite maintenance work - Attend to SP...


  • Singapore ONE HEART CLEANING PTE. LTD. Full time

    **Purpose of Job**: As the Customer Relations Officer, you will play a supporting role in ensuring the best customer experiences been provided to all our customers, while also maintaining an updated online booking system and database. You will be responsible for understanding the business basics including all price packages & promotions, characteristics of...


  • Singapore One Heart Cleaning Pte Ltd Full time

    **Roles & Responsibilities** **Purpose of Job**: As the Customer Relations Officer, you will play a supporting role in ensuring the best customer experiences been provided to all our customers, while also maintaining an updated online booking system and database. You will be responsible for understanding the business basics including all price packages &...


  • Singapore Parkway Pantai Full time

    Front Office oversees the receptionist duties, ward visitation, valet and shuttle bus service for the hospital. - As a Customer Relations Officer, your primary responsibility will be to provide front-line services to patients and visitors. You will also be tasked to conduct ward visitations and maternity tours. **Key accountabilities**: - Perform...


  • Singapore JJOBB LLP Full time

    **Customer Relations Officer / Public Relations Officer**: To manage site office and HDB Building Service Centre, attend to resident's feedback and complaints. Interact with residents to maintain good relationship. Make appointment for resident to attend inspection with BSC (Building Service Centre) team. Prepare and manage correspondence, reports and...


  • Singapore ACHIEVE TECHNOLOGY ASIA PACIFIC PTE LTD Full time

    **Customer Relations Officer (1 year contract ) **Job Descriptions**: - Handle customers enquiries on appointments - Promote collaborations with other business partners to potential customers - Liase with term contractor - Feedback on any difficult special cases - Any other duties as assigned by supervisor **Job Requirements**: - Min GCE N/O level -...


  • Singapore SKIN EQUALITY INTERNATIONAL PTE. LTD. Full time

    Roles & Responsibilities Description & Requirements: Roles & ResponsibilitiesWe are looking for detailed and structured Customer Relations Officer who is great with customers and familiar with digital technologies. Your role is key in ensuring timely engagement of customers communications and recorded in our central database system to process and ensure...