Deal Desk Analyst

**About Mixpanel**

Mixpanel is a leading product analytics software company, currently helping the world answer 81 million product questions every year. Our pioneering event-based tracking solution gives product teams the ability to gain insights into how to best acquire, convert, and retain their users across web and mobile platforms.

Powerful, flexible, and easy-to-use, Mixpanel enables teams to learn from their user data and innovate rapidly in creating winning products. Today, we serve nearly 6,000 paying customers through seven offices globally in our quest to provide the most in-depth product analytics that everyone can use and trust.

**About the Deal Desk Team**

The Deal Desk Team plays a critical role in the quote-to-contract process by ensuring deals are structured efficiently and in alignment with company policies. The team currently sits under the Operational Finance Organization which is spread across San Francisco and Barcelona. It is a rapidly growing team, with lots of cross-functional visibility, working closely with Finance, Sales, Legal, Partnerships, and more. Mixpanel's Deal Desk is currently based out of San Francisco and is looking to expand in Singapore in order to provide Deal Structure and CPQ support for our APAC & EMEA Sales teams.

**About the Role**

**Responsibilities**
- Be the first point of contact to review sales submitted quotes in Salesforce CPQ
- Closely review Quotes for non-standard terms & conditions to ensure all deals are structured in alignment with company policy
- Draft, modify, and finalize Order forms in Salesforce CPQ and deploy DocuSign envelopes
- Identify potential training issues and coordinate with internal teams to develop and deliver sales enablement tools
- Participate in testing of CPQ System fixes and enhancements as needed
- Help maintain a repository of Quote to Contract business rules and process flows for company-wide education
- Interpret the business and technical requirements of all stakeholders, and work closely with internal teams to create appropriate processes

**We're Looking For Someone Who Has**
- 2+ Years experience in a SaaS company performing any of the following functions: Deal Desk, Order Management, Sales Contract Support, Deal Management, Sales Quoting Support, or Revenue Operations
- Experience working with Salesforce CPQ or other CPQ tools
- Confidence reviewing sales contracts and an ability to recognize risk in deal terms and/or structure
- Impeccable communications skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact
- An ability to multi-task and prioritize at times of high volume, as well as some schedule flexibility during End of Month and End of Quarter.
- Basic knowledge of ASC 606 revenue recognition
- A solid framework of the overall Contract Lifecycle

**Bonus Points For**
- Prior experience building out a new organizational function
- Prior experience with process documentation and development of global training materials

**Benefits and Perks**
- Comprehensive Medical, Vision, and Dental Care
- Mental Wellness Benefit
- Generous Vacation Policy & Additional Company Holidays
- Enhanced Parental Leave
- Volunteer Time Off
- Additional US Benefits: Pre-Tax Benefits including 401(K), Wellness Benefit, Holiday Break
- *please note that benefits and perks for contract positions will vary*_

**Culture Values**
- **Be Open**: When knowledge becomes open, we can come together as a team to collaborate around a shared purpose
- **Customer Focus**: Our customers' success is our success
- **Lead Change**: Everyone at Mixpanel has the capacity to make an impact on the business
- **Results Oriented**: Driving results in a measurable way ensures we stay focused on the highest impact initiatives
- **One Team**: We can't win without each other

**Why choose Mixpanel?**

We're the leader in product analytics and have raised $277M from prominent investors like Andreessen-Horowitz, Sequoia, YC, and Bain Capital. Over the years, we've seen a spike in our leading indicators—signups and weekly active users—which have directly translated to revenue growth. Recently, we secured a $200M Series C growth investment from Bain Capital to accelerate our product development, expand our reach to customers, and more. Our award-winning teams make our continued growth possible by finding creative solutions to ever-changing challenges with scaling, reliability, design, and service. Today, we're the only company single-mindedly focused on enabling the world's most innovative companies to use data to uncover insights about their customers to build better products.

Mixpanel is an equal opportunity employer supporting workforce diversity. At Mixpanel, we are focused on things that really matter—our people, our customers, our partners—out of a recognition that those relationships are the most valuable assets we have. We actively encourage women, people with disabilities, veterans, unde