Technical Business Analyst

2 weeks ago

Singapore SCALE INSIGHTS PTE. LTD. Full time

**About Scale Insights**: Scale Insights is a fast-growing startup revolutionizing Amazon PPC management, helping sellers optimize campaigns to maximize profitability. Join our dynamic team to drive data-driven product innovation and boost user engagement.

**Role Overview**:
As a Technical Business Analyst at Scale Insights, you’ll support our development team by crafting clear user stories, resolving technical queries, and ensuring error-free functional flows for our Amazon PPC management tool. You’ll collaborate with external experts to understand FBA seller needs, align with stakeholders, and track user engagement metrics to support our goal of increasing Average Revenue Per User (ARPU) and reduce time to first value. This role focuses on execution, working closely with our Product Manager, who owns strategic prioritization, to deliver impactful features.

**Key Responsibilities**:

- **Support Development**: Address developer queries on in-sprint user stories (e.g., Amazon SP-API usage) within 24 hours, resolve logic issues and functional errors (e.g., campaign automation flows), and craft clear, developer-friendly user stories.
- **Collaborate with Experts**: Work with external FBA seller experts to gather PPC insights (e.g., ACoS, profitability tracking) and translate them into technical requirements.
- **Align with Stakeholders**: Participate in bi-weekly meetings to review user requests (via Canny), clarify requirements with marketing, support, and technical leads, and escalate conflicts to the Product Manager for final decisions.
- **Research and Clarify**: Research user needs and tech stack (e.g., SP-API, database structure) to identify gaps and ensure error-free workflows, seeking Product Manager approval.
- **Monitor User Engagement**: Track Daily Active Users (DAU) via Amplitude to assess feature impact (e.g., in-app prompts adoption) and provide data to inform product decisions.

**Qualifications**:

- 3+ years as a Business Analyst in a technical role, supporting developers and resolving logic/flow issues.
- Strong understanding of software development, APIs, databases, and Agile/Scrum environments
- Proficiency in Jira, Confluence, Amplitude, and SQL for requirements, documentation, and data analysis.
- Excellent communication to align with stakeholders and external experts, clarifying complex needs.
- Experience researching domain-specific insights (e.g., PPC, FBA workflows) is a plus.
- Bachelor’s degree in Computer Science, Information Systems, Business, or related field (or equivalent experience).
- Nice-to-haves: Knowledge of Amazon PPC, wireframing (e.g., Figma), data visualization (e.g., Tableau), or certifications (e.g., CBAP, Agile).

**What Success Looks Like**:

- Resolve 90% of developer queries within 24 hours, ensuring smooth sprint execution.
- Aim to deliver user stories with zero logic/flow errors, approved by the Product Manager.
- Provide DAU insights via Amplitude, contributing to a 5-10% ARPU increase.
- Earn positive feedback from developers and stakeholders for clarity and collaboration.

**Why Join Us?**:

- Work on cutting-edge PPC solutions for Amazon sellers in a fast-paced startup.
- Collaborate with a passionate team to drive measurable business impact.
- Access training (e.g., SQL, Agile certifications) to grow your skills.
- Flexible, supportive environment with opportunities to shape product development.

  • Technical Business Analyst

    2 weeks ago

    Singapore Nicoll Curtin Full time

    Technical Business Analyst / Product Owner (Trading)Technical Business Analyst / Product Owner (Trading)Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Nicoll Curtin We are looking for a driven and experienced Product Owner / Technical Business Analyst to oversee the full lifecycle delivery of trading...

  • Business Analyst

    1 week ago

    Singapore Digital Business People Pte. Ltd Full time

    Business Analyst - AML - AI Consultant (Functional) Business Analyst - AML - AI Consultant (Functional) 1 day ago Be among the first 25 applicants Seeking a strategic and technically astute Senior AI Consultant to join our growing team of AI & Analytics experts. This is an individual contributor role focused on advising clients in the banking and financial...

  • Technical Business Analyst

    2 weeks ago

    Singapore Singapore Land Authority Full time

    **What the role is** - Technical Business Analyst **What you will be working on** - Liaise with eco-system stakeholders and understand both business and technical user requirements. - Interact with system integrator and ensure the proper translation and interpretation of the user requirements. - Analyse the impact of proposed solution across the business...

  • Technical Business Analyst

    5 days ago

    Singapore PersolApac Full time

    Tech Business Analyst (with Java, Linux, SQL, MariaDB, Jira and Confluence) **Qualifications**: - Extensive experience in Project Management, Business & Technical Analyst within a complex financial system, likely related to trade finance. - High degree of technical expertise. - Ability to code in Java. Able to write complex SQL is good to have - Ability to...

  • Business Analyst

    7 days ago

    Singapore Novel Sunkris Business Solutions Pte Ltd Full time

    **Job Purpose**: IPB Singapore is seeking a Business Analyst with eSignature SaaS platform knowledge such as DocuSign combined with SharePoint Online solutions experience to join us in our Digital Initiatives Team. The Business Analyst analyzes business processes and applicable automated systems and analyses As-Is systems and provide To-Be solutions. This...

  • Technical Business Analyst

    2 weeks ago

    Singapore halcyonknights Full time

    **Technical Business Analyst role**: - **You will have a development background **ie** started as a Developer and moved into a Business Analyst role.**: - **CBD Location**: - **$720 pd** Ideally you will have a background in working with large transactional systems to join this industry leader. You will work within their development and support groups...

  • IT Business Analyst

    7 hours ago

    Singapore DECIMAL BUSINESS SOLUTIONS PTE. LTD. Full time

    **5 years as a Business Analyst (BA) in a Bank** there will a BA test to get shortlisted for Interview Good understanding - Understanding of multi-asset class products e.g., Fixed Income, Interest Rate Swaps, Equity Derivatives, FX, FX Derivatives, etc. 1. Part of a scrum team handling Treasury & Markets Projects/Enhancements 2. Facilitate requirements...

  • IT Business

    6 hours ago

    Singapore Scoot Tigerair Pte Ltd Full time

    Summary [] **Job Description**: Your primary role will involve participating in the design and delivery of airline-related Information Systems. You would be required to support with the design and development of existing and new solutions for the airline. BUSINESS ANALYST Main Responsibilities- Elicit business's requirements- Identify and recommend new...

  • Technical Business Analyst

    2 weeks ago

    Singapore Jobline Resources Pte Ltd Full time

    **Responsibilities**: - Collaborate with clients, stakeholders, and end-users to gather and analyze business requirements, ensuring a thorough understanding of project objectives. - Translate business requirements into clear and detailed technical specifications, providing guidance and support to the development team throughout the software development...

  • IT Business Analyst banking

    7 days ago

    Singapore DECIMAL BUSINESS SOLUTIONS PTE. LTD. Full time

    **Required - **Business Analyst (Banking Domain) **Location - Singapore** **Experience **- 6+ years **JD / Technical Competencies: - SQL report writing experience with deep data model knowledge and able to develop complex queries across multiple tables. - Bachelor’s degree or the equivalent combination of education and experience is required....