Regulatory Escalations Specialist
7 days ago
Location: Singapore
- Salary: NA
- Job Type:Consulting
Posted about 9 hours ago
- **Sector**: Operations
- **Contact**: Joshua Palsamy
- **Job Ref**: 46599
My client is a Global Social Media Giant and they are looking for an Expert in Social Media Policy, Regulations and Compliance to ensure that the community is safer for all users.
**THIS IS A 1 YEAR CONTRACT POSITION**
**Responsibilities**
- Develop programs to drive policies and measures based on overall user escalations and prevent future issues.
- Gather, analyze and utilize relevant data and escalation trends to develop improvements to the overall escalation processes and provide recommendations for process, policy and product improvements.
- Scale the overall user escalations program intelligently to ensure a seamless experience for users who report content on the platform.
- Address various trust and safety policies in line with real time escalations and support with process improvement.
- Deliver projects involving quantitative analysis, industry research, and strategy development.
**Requirements**:
- 7+ years of experience managing large-scale risk, regulatory or trust and safety operations/programs with a technology company.
- Broad understanding of Internet Community Standards
- Experience in internet safety or equivalent environment
- Strong project management and operations skills
- Proficiency in tools such as SQL and Advanced Excel to drive analytics and reporting
- The role will require tight coordination with global cross-functional teams including Public Policy, Legal, Community Operations and others to problem solve and develop solutions.
-
Regulatory Escalations Specialist
2 weeks ago
Singapore Meta Full timeThe Global Response Operations organization within Global Operations responds to real-time crises, proactively identifies and evaluates emerging risks, conducts risk-related investigations, and assesses what we could be doing to best benefit our community. By understanding and consistently managing incidents and real-time crises to resolution, the...
-
Regulatory Escalations Specialist
2 weeks ago
Singapore Meta Full timeThe Global Response Operations organization within Global Operations responds to real-time crises, proactively identifies and evaluates emerging risks, conducts risk-related investigations, and assesses what we could be doing to best benefit our community. By understanding and consistently managing incidents and real-time crises to resolution, the...
-
Regulatory Escalations Specialist
2 days ago
Singapore Meta Full time $80,000 - $120,000 per yearThe Global Response Operations organization within Global Operations responds to real-time crises, proactively identifies and evaluates emerging risks, conducts risk-related investigations, and assesses what we could be doing to best benefit our community. By understanding and consistently managing incidents and real-time crises to resolution, the...
-
Escalations Specialist
5 days ago
Singapore Meta Full timeEvery day, people come to Meta's family of apps to connect with friends and family, discover what's going on in the world, interact with businesses, find potential customers, and build community. Meta’s Global Operations team exists to help them. Within Global Response Operations, our Community, Regulatory, & Legal Specialized Enforcement Operations team...
-
Escalations Specialist
2 weeks ago
Singapore Meta Full timeEscalations Specialist - Community, Regulatory, & Legal Specialized Enforcement Ops Join to apply for the Escalations Specialist - Community, Regulatory, & Legal Specialized Enforcement Ops role at Meta Escalations Specialist - Community, Regulatory, & Legal Specialized Enforcement Ops Join to apply for the Escalations Specialist - Community, Regulatory, &...
-
Regulatory Escalations Specialist
2 weeks ago
Singapore FACEBOOK SINGAPORE PTE. LTD. Full timeEvery day, people come to Meta's family of apps to connect with friends and family, discover what's going on in the world, interact with businesses, find potential customers, and build community. Meta’s Global Operations team exists to help them. Within Global Response Operations, our Community, Regulatory, & Legal Specialized Enforcement...
-
Regulatory Escalations Specialist
2 weeks ago
Singapore FACEBOOK SINGAPORE PTE. LTD. Full timeEvery day, people come to Meta's family of apps to connect with friends and family, discover what's going on in the world, interact with businesses, find potential customers, and build community. Meta's Global Operations team exists to help them.Within Global Response Operations, our Community, Regulatory, & Legal Specialized Enforcement Operations team is...
-
Regulatory Escalations Specialist
2 weeks ago
Singapore FACEBOOK SINGAPORE PTE. LTD. Full timeEvery day, people come to Meta's family of apps to connect with friends and family, discover what's going on in the world, interact with businesses, find potential customers, and build community. Meta's Global Operations team exists to help them. Within Global Response Operations, our Community, Regulatory, & Legal Specialized Enforcement...
-
Escalation Specialist
4 weeks ago
Singapore Tundra Technical Solutions Full timeDirect message the job poster from Tundra Technical Solutions Interpret and enforce Meta's terms of service (Community Standards, Advertiser & Commerce Policies, Intellectual Property, Regulations (incl. content that may be graphic and objectionable)) Review, investigate and process reported escalations across the Facebook/Instagram product suite and...
-
Singapore Meta Full timeThe Global Response Operations organization within Global Operations responds to real-time crises, proactively identifies and evaluates emerging risks, conducts risk-related investigations, and assesses what we could be doing to best benefit our community. By understanding and consistently managing incidents and real-time crises to resolution, the...
