Client Account Manager
3 days ago
Client Portfolio Management
- Lead and manage a portfolio of clients, providing end to end support offering a seamless and comprehensive suite of services encompassing Corporate Secretarial, Accounting, Financial reporting, Payroll, Courses and Tax Compliance.
- Serve as the primary point of contact for clients, understanding their specific needs and delivering tailored solutions.
- Build and develop the rapport with new and existing clients to keep them satisfied with our services in order to get the most possible renewals.
Content Development & Portfolio Acquisition
- Develop and implement comprehensive social media content that aligns with overall marketing objectives and business goals. Create and manage a content calendar (daily posts) on individual Tiktok/Instagram/Youtube.
- Track, analyze, and report on performance metrics using social media analytics and native insights. Use data to inform and optimize future strategies.
- Stay current with trends, platform updates, and best practices. Identify new opportunities and propose innovative ideas to keep the brand relevant and ahead of the competition.
- Attending face to face client meetings to understand business needs and consultatively pitch our solutions.
- Build and enhance relationship with clients to grow portfolio.
- Report on sales activity on a weekly basis.
- Other general admin duties as assigned.
Requirements
- A strong work ethic, positive attitude and genuine desire to learn.
- Candidates with no experience are welcome to apply as training will be provided.
- Candidates with prior experience in related fields can be considered for senior position.
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