Analyst, Business Management Support Analyst, Nostro Reconciliation Unit, Operations COO, Group Operations
4 days ago
Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.?
Ops COO – Nostro Recon Unit is the nostro reconciliation hub for DBS group. The unit has two main functions: - Nostro accounts reconciliation & the Business Management Support (BMS) that manages static data, feeds processes and production of daily MIS.
Responsibilities
The Analyst role is to support the Business Management Support (BMS) team in day-to-day management of data and feeds in our reconciliation system, as well as exception handling.
Daily Operations Duties
- Manage and maintain reconciliation system, including but not limited to static data updates, statement data upload and upstream data feeds monitoring.
- Ensure timely receipt and validation of message feeds, addressing exceptions and resolving issues promptly.
- Oversee the timely generation of scheduled MIS reports.
- Analyse, develop, test, and implement automated reconciliation rules to drive reconciliation productivity.
- Proactively identify, escalate, and resolve exceptions, errors, and abnormal issues during daily processing.
- Provide prompt response to inquiries from internal and external stakeholders especially on account on boarding and MIS related matters.
- Develop a strong understanding of recon data workflows and office systems, proposing improvements to reduce operational risks and enhance productivity.
- Prepare and deliver weekly/monthly nostro breaks escalation reports to senior management.
- Conduct monthly validation on account interests, service charges, and general ledger (GL) attestation activities.
- Participate in projects involving upstream system changes/new business initiatives, analyse reconciliation requirements, support various testing cycles and testing outcome analysis.
- Collaborate with project teams to address issues identified during testing and liaise with stakeholders when necessary.
- Process re-engineering achieving standardization and improvement in controls.
- Enhancement of auto matching rules to achieve productivity.
- Ability to work well with stakeholders across different business and countries.
- Oversee daily production activities and assigned project work independently.
The ideal candidate should be well organized, process focused, and self-driven as this is a fast-paced environment. Someone eager to learn and grow with an organization will thrive in this role. The role requires excellent prioritization, responsiveness, and good communication skills.
- Minimum 2 years of working experience in Banking Operations or Technology.
- Experience in managing SmartStream TLM system or other reconciliation systems will be highly beneficial.
- Ability to collect and analyse information and make recommendations
- Must be of sufficient maturity and experience to be able to independently engage Tech Support & Business Unit on BAU matters as well as to escalate and articulate issues and proposed resolutions
- Good command of software skills, MS Office etc. Knowledge of SQL, Python will be beneficial
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
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