RMA and Evaluations Administrator

1 week ago


Singapore Arrow Electronics, Inc. Full time

Position: RMA and Evaluations Administrator

Job Description:

Fixed Shift: Mondays to Fridays (9am to 6pm)

This position will be based under our specialty group, Converge located at Toh Guan Road, CJ Logistics Building (HQ).

What You'll Be Doing
  • Processes product returns and information while supporting the warehouse staff and other departments within a high-volume, fast-paced working environment. Inputs accurate return information on customer accounts and perform general warehouse duties.
  • Respond to and process RMA requests, including issuing credits to customers.
  • Dispose of or resolve inbound calls.
  • Process defective and non-conforming product.
  • Follow up with vendor returns group to expedite returned product with supplier.
  • Other duties as assigned.
What We Are Looking For
  • Good to have at least 2-3 years of relevant experience to work in warehouse environment.
  • Added advantage to have experience working in electronics industry.
  • Good English communication verbally and in written (emails).
  • Possess right attitude, willing to learn and punctual.
  • Flexible to support overtime when required.
What's In It For You

At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That's why we offer competitive financial compensation, including various compensation plans, and a solid benefits package.

  • Medical
  • Life Insurance
  • Year-end bonus
  • Growth Opportunities
  • And more
About Arrow

Arrow Electronics, Inc. (NYSE: ARW), an award-winning Fortune 133 and one of Fortune Magazine's Most Admired Companies. Arrow guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2023 sales of USD $33.11 billion, Arrow develops technology solutions that improve business and daily life. Our broad portfolio that spans the entire technology landscape helps customers create, make and manage forward-thinking products that make the benefits of technology accessible to as many people as possible. Learn more at www.arrow.com.

Our strategic direction of guiding innovation forward is expressed as Five Years Out, a way of thinking about the tangible future to bridge the gap between what's possible and the practical technologies to make it happen. Learn more at https://www.fiveyearsout.com/.

For more job opportunities, please visit https://careers.arrow.com/us/en.

About Converge

Converge, a subsidiary of Arrow Electronics - Driven by Respect, Growth, and Pride, the culture at Converge speaks about doing things together as a team, in the right way, supporting each other so that our suppliers, customers, and partners grow along with us. We wish to make a lasting, positive change to the market.

You are offered to be part in the forefront of the dynamic, growing world of cloud computing and computer component distribution. This is an opportunity to work in a highly professional, entrepreneurial and driven environment backed by data analytics and the best in class quality certifications.



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