Senior Supervisor, Floor

5 days ago


Singapore Joyce Full time $3,300
Company Description

NOVA - Singapore's Highest Rooftop Bar

OUE Restaurants is launching an exciting nightlife and culinary destination, and we are building a team of like-minded individuals who believe in creating experiences and meaningful connections. Located in the heart of the Central Business District of Singapore and perched at the roof-top of one of the city's iconic skyscrapers.

Responsibilities
  • Arrive on duty punctually in a clean and neat appearance.
  • Behave in a disciplined, sober, and orderly manner and lead fellow colleagues to provide efficient work within the company.
  • Interact and engage with guests and assist guests with their requests.
  • Handle promptly and professionally any guest complaints and report accordingly, with a key focus on service recovery and ensuring customer satisfaction.
  • Foster a positive work environment that promotes teamwork, collaboration and maintain open communications across all levels.
  • Understand the dining lounge and club's concept and be able to execute consistently the high standard of service of food and beverage and entertainment.
  • Guide and enforce the team in ensuring all food and beverage products are prepared and served to the quality standards stipulated in the Operations Manual, maintaining these standards to a five-star level.
  • Observe and comply with all Company regulations as stipulated in the Employee Handbook, as well as all established control procedures, in particular stock and cash.
  • Ensure the dining lounge and club meets all statutory regulations regarding health, safety, fire, hygiene, licensing, security, and be familiar with all fire and emergency evacuation procedures.
  • Ensure the equipment and interiors of the dining club are always maintained thoroughly in a clean and fully operational manner to the standards stipulated in the Operations Manual.
  • Work closely and support assistant managers and across other departments in the coordination of functions and other matters of the dining club to ensure smooth execution of the operations.
  • Participate in any personal development, training, or other programs that the Operations Manager may ask you to take part in.
  • Assist and support the assistant manager roles and functions, including but not limited to the running of shifts and sections when required. Carry out any other tasks as reasonably requested by the Management team, where required.
Qualifications

Requirements

  • Previous experience in a fine dining, club or dining lounge environment is preferred.
  • Ability to communicate effectively verbally and in writing.
  • Comfortable with rotating shifts and night shifts.
  • Extensive food, beverage, and restaurant operations knowledge.
  • Knowledge of relevant computer applications and systems relevant to the role.
  • Possess strong organizational and team management skills with a strong and professional approach to customer service.
Other Information

5 Days Work Week | AWS & Performance Bonus | Medical & Dental Benefits


  • Floor Supervisor

    2 months ago


    Singapore LXM CREATIVITY PTE. LTD. Full time

    Roles & ResponsibilitiesJob Summary:We are seeking an experienced Floor Supervisor to oversee daily operations and ensure exceptional customer service. The ideal candidate will lead the floor staff, manage workflow, and maintain a positive and efficient work environment.Key Responsibilities:· Staff Management: Supervise and coordinate floor staff to ensure...


  • Singapore This Is An IT Support Group Full time

    COMPANY DESCRIPTION A transcendent day-to-night nightlife and culinary destination where music, art, flavours, and conversations intersect. Spanning more than 10,000 square feet across Levels 61 and 62 of One Raffles Place, High House offers unparalleled views of the Singapore skyline, making it the ultimate setting for meaningful connections, impeccable...


  • Singapore PARANGIPETTAI RESTAURANT PTE. LTD. Full time

    Job OverviewWe are seeking a skilled and experienced Restaurant Floor Supervisor to join our team at Parangipettai Restaurant Pte. Ltd. This role requires strong leadership and organizational skills, with the ability to effectively manage front-of-house staff during shifts.


  • Singapore HighHouse Full time $3,300

    COMPANY DESCRIPTION A transcendent day-to-night nightlife and culinary destination where music, art, flavours, and conversations intersect. Spanning more than 10,000 square feet across Levels 61 and 62 of One Raffles Place, HighHouse offers unparalleled views of the Singapore skyline, making it the ultimate setting for meaningful connections, impeccable...


  • Singapore CARTOONSOUL PTE. LTD. Full time

    Job Overview:CARTOONSOUL PTE. LTD. is seeking a highly motivated and experienced Sales Floor Supervisor to join our team. In this role, you will be responsible for managing the daily operational activities of our store, ensuring a smooth and efficient customer experience.Key Responsibilities:- Oversee the sales floor, maintaining a clean and organized...


  • Singapore Marina Bay Sands Full time

    Company OverviewMarina Bay Sands is a world-renowned integrated resort that offers a luxurious and entertainment-rich experience for our guests. As part of our team, you will have the opportunity to work in a dynamic and fast-paced environment with a diverse range of colleagues from around the world.About the RoleWe are currently seeking a Senior Gaming...


  • Singapore SENTOSA BEACH RESORT PTE LTD Full time

    Roles & ResponsibilitiesShangri-La Rasa Sentosa, SingaporeWe are looking for a Housekeeping Floor Supervisor to join our team!As a Floor Supervisor, we rely on you to: Ensure smooth daily running of the Housekeeping operation Support the Assistant Housekeeper in maintaining service quality Supervise the team performance and room cleaniless Maintain and...

  • Floor Supervisor

    3 months ago


    Singapore SWEET POTATO PROJECT PTE. LTD. Full time

    Roles & ResponsibilitiesJob DescriptionSupervisors are responsible for leading the service/ bar team. Coaching waiters/bartenders and developing and disciplining the team with SOS, SOPs and P&P’s. Ensuring the team is working cohesively following the restaurant's service standards.Job Details Supervise floor/ bar team , liaise and work hand in hand with...


  • Singapore OUE RESTAURANTS PTE. LTD. Full time

    Job OverviewOUE Restaurants Pte. Ltd. is a leading hospitality company in Singapore, and we are seeking a highly skilled Floor Senior Supervisor to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day operation of our dining club, delivering exceptional guest experiences, and driving revenue...


  • Singapore HEDA PTE. LTD. Full time

    About UsHEDA PTE. LTD. is a leading provider of premium flooring solutions.Job OpportunityWe are seeking an experienced Senior Flooring Specialist to join our team in delivering high-quality flooring services.Salary InformationThe estimated annual salary for this role is $65,000 - $80,000, depending on experience and qualifications.Job DescriptionWe require...

  • Floor Supervisor

    7 days ago


    Singapore HOTEL ROYAL LIMITED Full time

    Job Title: Floor Supervisor - Housekeeping TeamWe are seeking a dedicated and experienced Floor Supervisor to join our Housekeeping team at Hotel Royal Limited.About the RoleThe successful candidate will be responsible for assisting with day-to-day operations, ensuring staff adhere to policies and procedures, and providing exceptional customer service to our...


  • Singapore Shangri-La Rasa Sentosa, Singapore Full time

    Shangri-La Rasa Sentosa, Singapore We are looking for aHousekeeping Floor Supervisorto join our team!As aFloor Supervisor , we rely on you to: Ensure smooth daily running of the Housekeeping operation Support the Assistant Housekeeper in maintaining service quality Supervise the team performance and room cleaniless Maintain and clean guest rooms and...


  • Singapore This Is An IT Support Group Full time

    COMPANY DESCRIPTIONA transcendent day-to-night nightlife and culinary destination where music, art, flavours, and conversations intersect. Spanning more than 10,000 square feet across Levels 61 and 62 of One Raffles Place, High House offers unparalleled views of the Singapore skyline, making it the ultimate setting for meaningful connections, impeccable...


  • Singapore I-VANTAGE SOLUTIONS PTE. LTD. Full time

    **Job Title: Senior Tiler and Flooring Specialist**We are seeking a highly skilled and experienced Senior Tiler and Flooring Specialist to join our team at I-VANTAGE SOLUTIONS PTE. LTD.**About the Role:**The successful candidate will be responsible for laying tiles in accordance with tiling plans, ensuring patterns are even and precise. They will also be...


  • Singapore GlaxoSmithKline Full time

    Site Name:Singapore - Tuas Posted Date:May 3 2024The Senior/ Operations Supervisor will support the set-up of the end-to-end production operations within the manufacturing facility to achieve productivity targets and objectives in a reliable, efficient, and cost-effective manner, while meeting Quality and Health, Safety, and Environment (HSE) regulations...


  • Singapore YAN PTE. LTD. Full time

    Job Title: Floor Service SpecialistWe are seeking a skilled Floor Service Specialist to join our team at YAN PTE. LTD.Company OverviewAt YAN PTE. LTD., we strive to provide exceptional customer service and create a welcoming atmosphere for our guests. Our team is dedicated to ensuring that every visitor has an outstanding experience with us.SalaryThe...


  • Singapore OUE RESTAURANTS PTE. LTD. Full time

    Role OverviewWe are seeking a Senior Floor Operations Manager to join our team at OUE Restaurants PTE. LTD.Job DescriptionThe Senior Floor Operations Manager will be responsible for ensuring the smooth operation of our dining club, including day-to-day duties and goals to enhance the patron's dining experience. This role will work closely with the management...


  • Singapore YAN PTE. LTD. Full time

    Job Title: Floor Service ManagerWe are seeking a skilled and dedicated Floor Service Manager to join our team at YAN PTE. LTD.Job Description:The ideal candidate will be responsible for overseeing the floor operations, ensuring seamless service delivery, and maintaining high standards of customer satisfaction.Key Responsibilities:Set up and manage the outlet...


  • Singapore HOTEL ROYAL LIMITED Full time

    Hotel Royal Limited is seeking a skilled Floor Supervisor to join our team in ensuring the smooth operation of our hotel's floor services. Key Responsibilities:Assist with daily operations, maintaining a neat and clean working environment.Implement effective manpower management, ensuring efficient seating and table utilization.Train new staff members on...


  • Singapore TWS PTE. LTD. Full time

    Company Overview">TWS PTE. LTD., a renowned operator of pubs and bars, is seeking an experienced Hospitality Floor Supervisor to lead our team at Quaich Bar.">Salary">We offer a competitive salary of SGD 5,500 per month, reflecting the importance we place on this role in delivering exceptional customer experiences.">Job Description">The successful candidate...