
Reservation Officer
1 week ago
- Industry/ Organization Type: Hotel
- Position Title: Reservation Officer / Senior Reservation Officer
- Working Location: City Hall
- Working Hours: Shift Work
- Salary Package: Basic Salary Up to $2,400
- Duration: Permanent Key Responsibilities
- Respond promptly to room reservation inquiries via email and/or phone.
- Handle credit card information and charges for all prepaid reservations securely.
- Coordinate and communicate with operations regarding guest special requests to ensure a smooth check-in process.
- Input and update reservation information accurately into the system.
- Manage corporate, airline, and group bookings effectively.
- Follow up and monitor advance deposits or prepayments.
- Assist in promoting and upselling rooms to increase revenue.
- Manage "no shows" and coordinate with the Front Office on applicable charges.
- Stay informed about special rates, offers, and promotions in the hotel and provide updated information to guests.
- NITEC or higher qualification.
- Relevant working experience in a similar position within the hospitality industry.
- Excellent interpersonal and communication skills.
- Ability to multi-task and possess time-management skills.
- Familiarity with using Opera Cloud is advantageous.
- Submit your application by clicking the APPLY button;
- Email your resume to Please indicate #74862 on the email subject.
Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R
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