Infrastructure Asst. Technical Manager

6 days ago

Singapore DIRECTIONAL Full time

Designation: Asst. Technical Manager

Job Responsibilities:

  • Responsible for all aspects of Microsoft 365 project implementation from initiation to implementation and maintenance, to meet clients' business objectives

  • Prepare project plan and work with user to gather requirement based on the understanding of the business needs to meet the requirement.

  • Prepare technical specification and tender documentation based on user's requirements.

  • Perform budget estimation of projects and the required funding documentation based on the proposed design of the project.

  • Assess and recommend emerging technologies and products to meet present and future business needs.

  • Obtain the necessary approvals for all project requirements.

  • Manage installations, upgrades and configuration of Microsoft 365, enterprise mobility and security suite and on-premise servers and network equipment (e.g. Windows Server, HyperV, Fortigate firewall, Cisco switches)

  • Maintain and optimize local computer networks, servers, and Microsoft cloud services

  • Oversee data backup and system security operations (e.g. firewalls, access control)

  • Assess system performance and recommend improvements

  • Work with business to improve applications usability and features

  • Resolve issues escalated by business and end users

  • Ensure data is handled, transferred, or processed according to legal and company guidelines

  • Control costs and budgets regarding IT systems

  • Develop IT policies and practices

Requirements:

  • Degree in Computer Science, Computer or Electronics Engineering or Information Technology

  • Certification in IT Project Management / Project Management Professional Certification will be an added advantage

  • At least 5 years of relevant IT experience in analysis, consulting, project management, designing, deploying, and managing enterprise level ICT network and systems infrastructure

  • At least 5 years of experience with system installation, configuration, and analysis

  • Experience in network security and/or development of IT technical architecture plans will be an added advantage

  • Excellent communication (both oral and written), presentation, negotiation as well as strong project, vendor, and contract management skills

  • Pro-active, dedicated, and responsible self-starter with an analytical mindset

  • Strong customer orientation and multi-tasking capabilities

  • Good knowledge of servers/networks/desktop/IT security and ICT operations

  • Good knowledge of data protection operations and legislation (PDPA)

  • Leadership and organisation skills

  • Able to multitask and work in fast-paced environment

  • Independent yet a strong team player

  • Problem-solving aptitude

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