Sales Coordinator/Administrator

About Us Linkgas Engineering Enterprise is a leading provider of fire protection services in Singapore, dedicated to ensuring the safety of lives and property through reliable and innovative fire protection solutions. We specialize in the design, installation, and servicing of cutting‐edge fire suppression systems and products. Position Overview We are seeking a detail‐oriented and proactive Sales Coordinator/Administrator to join our sales team. You will play a vital role in supporting the sales process by providing administrative assistance, managing customer inquiries, and ensuring smooth order processing. This role requires strong organizational skills, excellent communication abilities, and a customer‐centric approach. Customer Inquiry Management Receive and respond to customer inquiries via phone and email. Provide information about products/services, pricing, and availability to prospective clients. Log enquiries and route complex technical questions to the Sales Executive or relevant departments. Ensure timely follow‐up and maintain professionalism in all customer interactions. Quotation, Order Processing and Documentation Process sales orders accurately and efficiently using the company's ERP software or order management system. Prepare sales quotations, invoices, and purchase orders as needed. Ensure all sales‐related documentation is complete, accurate, and properly archived. Track quotation status (pending / approved / rejected) and update sales logs. Sales Support and Coordination Assist sales executives with administrative tasks, such as preparing sales presentations, proposals, renewal documents, or submission packages. Coordinate with other departments (e.g., accounts, operations, engineering) to ensure timely order fulfilment and delivery. Support the Sales team in resolving general customer issues or queries and escalating when appropriate. Ensure smooth information flow between various departments through proper documentation handling. Database Management and Reporting Maintain customer databases and CRM records, ensuring data accuracy and completeness. Prepare regular sales reports (e.g., quotation summary, sales pipeline updates, renewal schedules). Monitor incoming RFQs, tender invitations, and follow‐up deadlines. Provide basic data analysis to highlight trends or follow‐up opportunities for the Sales Team. Administrative Support Provide general administrative support to the sales team, including scheduling meetings, managing calendars, and preparing correspondence. Assist with the preparation of tender documents or pre‐qualification packages (admin section only). Assist with sales‐related events, trade shows, and promotional activities as needed. Perform other duties and responsibilities as assigned by the sales manager or team lead. Required/Preferred Qualifications Minimum Diploma or equivalent qualification. Minimum of 1‐3 years of experience or proven experience in sales support or administrative roles, preferably in the M&E or construction industry. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM/ERP software. Excellent communication and interpersonal skills. Strong organizational and time‐management abilities. Attention to detail and accuracy in data entry and documentation. How to Apply If you are an organized and customer‐oriented professional looking to support a dynamic sales team, we encourage you to apply. Linkgas Engineering is an equal‐opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. #J-18808-Ljbffr