NUH Retail Pharmacy

16 hours ago


Singapore National University Polyclinics Full time

Institution: National University Hospital
Are you passionate about healthcare and retail?
Health & , our hospital’s proprietary retail pharmacy under the Department of Pharmacy, is looking for highly motivated and dynamic individuals to take on diverse roles in our procurement processes and day-to-day retail operations to deliver outstanding retail experience to our customers. Health & offers a wide range of products from personal care items and OTC medications to health foods and supplements. We are committed to meeting the different needs of our customers.
Primary Responsibilities
Maintain SAP and pharmacy data including price changes, deletion of obsolete information, entry of new products, informing operation staff of new price changes, and ensuring timely updates of prices on the shelf labels.
Oversee the work of the purchasing officer on matters regarding the return of goods, including proper documentation and regular follow-up with suppliers; manage item master maintenance and purchasing activities related to OTC retail products.
Ensure timely updates of prices on the shelf labels and maintain item master data.
Evaluate the work of the Retail Coordinator regarding ordering of goods, return of goods, item master maintenance, and relevant OTC retail product purchasing activities.
Secondary Responsibilities
Handle promotional activities including liaising with suppliers, updating staff, product arrangement on the shop floor, and post-promotional duties.
Assist the supervisor in overseeing the work of the retail assistant responsible for topping up product shelves, merchandising, handling customer inquiries, re-ordering products, and scheduling.
Monitor inventory and ensure compliance with security, environmental, and product shelf-life parameters, including a system for monitoring product expiry dates.
Address customer inquiries, complaints, and requests for special purchases with compassion, courtesy, and tact.
Conduct appraisals with staff.
Job Specification/Requirements
Possess at least a Bachelor’s Degree or equivalent educational qualification.
Will be rostered to work at least 1 Saturday every month.
Advantageous to have procurement-related or retail management experience.
Preferred to have at least 2 years of relevant experience in a similar role.
Strong interpersonal skills and effective communication abilities.
Highly motivated and able to work independently.
Possess strong leadership qualities and good administrative skills.
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