Restaurant Management Trainee

2 weeks ago

Singapore FUBAO PTE. LTD. Full time

Salary: starting from SGD2,800 after passing 3 months' probation SGD4,800Working Hours: 60 hours per week (including weekend and Public Holidays)1. 全面运营管理 Operation Management 负责门店日常运营,包括人员排班,食材采购,库存管理,设备维护,食品安全及卫生标准执行(符合新加坡SFA法规)。 保持高标准的清洁度,食品质量和氛围,体现我们对细节的真诚关注。 制定并执行销售策略,达成月度/年度营收,利润及成本控制目标。 优化运营流程,提升翻台率及客户满意度 • Oversee daily operations including staff scheduling, procurement, inventory control, equipment maintenance, and compliance with Singapore SFA food safety standards.• Maintain high standards of cleanliness, food quality, and ambiance, reflecting our genuine care for details.• Develop and execute sales strategies to achieve monthly/annual revenue, profit, and cost control targets.• Optimize operational processes to improve table turnover rate and customer satisfaction2. 团队建设与培训 Team Building & Training 招聘,培训及管理本地团队(前厅+后厨),打造高效协作文化。 定期组织产品知识,服务标准及企业文化培训,确保员工熟练掌握麻辣烫制作流程。 Recruit, train, and manage local team members (front and back of house), fostering a culture of efficiency and collaboration. Conduct regular training on product knowledge, service standards, and corporate culture, ensuring staff mastery of Malatang preparation processes. 3. 市场与客户关系 Marketing & Customer Engagement 分析新加坡本地消费习惯,策划促销活动(如节日营销,线上外卖平台合作)。 维护客户关系,处理投诉并建立忠诚度计划(如会员系统)。 Analyze local consumer preferences in Singapore, plan promotional campaigns (e.g., holiday events, partnerships with food delivery platforms). Manage customer relationships, resolve complaints, and implement loyalty programs (e.g., membership systems). 4. 跨文化沟通 Cross-Cultural Communication 作为新加坡自营首店,确保文化及管理理念的准确传达。 定期向总部汇报经营数据及市场洞察。 to ensure the accurate communication of cultural and management concepts. Report regularly to HQ on business performance and market insights. 5. 其它Others • Other duties as assigned by the Management.• 管理层有权利指定的其他职责。任职要求 | Requirements 1. 硬性条件 Mandatory Qualifications 5年以上餐饮行业经验,至少2年连锁餐厅管理经验(新加坡本地经验优先)。 熟悉新加坡餐饮法规(如SFA,NEA要求)及劳工政策。 中英文流利(需对接总部及管理多元文化团队)。 5+ years in the F&B industry, with 2+ years in chain restaurant management (local Singapore experience preferred). Knowledge of Singapore F&B regulations (e.g., SFA, NEA) and labor policies. Fluent in English and Mandarin (to liaise with HQ and manage multicultural teams). 2. 核心能力 Core Competencies 数据敏感:熟练使用POS系统及Excel分析销售数据。 抗压能力:适应快节奏环境,灵活处理突发状况(如客诉,人力短缺)。 文化适应力:理解中国麻辣烫文化与新加坡本地口味的融合。 Data-driven: Proficient in POS systems and Excel for sales analysis. Resilience: Able to thrive in a fast-paced environment, resolve emergencies (e.g., complaints, staffing issues). Cultural Adaptability: Balance authentic Malatang culture with local Singaporean tastes. 3. 福利待遇| Benefits Compensation & Benefits 有竞争力的薪资,具体面议。 提供餐饮行业专业培训及海外晋升机会(未来东南亚区域管理岗位)。 年假,医疗保险及业绩分红。 **试用期三个月,通过考核后任店长享受店长薪资和福利待遇(附带其他条款和条件) Competitive salary, negotiable based on experience. Professional training and overseas career advancement opportunities (e.g., future regional roles in Southeast Asia). Annual leave, Sick leave, medical insurance, and performance-based bonuses. ** You will be entitled to 14 days annual leave, provided if you have successfully passed 3 months probation (other terms and conditions applies)

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