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Director, Customer Success
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Singapore ASPENTECH PTE. LTD. Full timeRoles & ResponsibilitiesThe Director, Customer Success - APAC is responsible for building and leading a team of high performing Customer Success Managers (CSM). This person must have a strong track record on team leadership and maintaining strong high level (i.e. key decision makers, influencers and senior management) trusted advisor relationships. The...
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Director, Customer Success
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Singapore ASPENTECH PTE. LTD. Full timeRoles & ResponsibilitiesThe Director, Customer Success - APAC is responsible for building and leading a team of high performing Customer Success Managers (CSM). This person must have a strong track record on team leadership and maintaining strong high level (i.e. key decision makers, influencers and senior management) trusted advisor relationships. The...
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Director, customer success
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Singapore Zscaler Full timeWe're looking for an experienced Director, Customer Success - Greater Asia to join our Customer Success team. Reporting to the Vice President, Customer Success - APJ, you'll be responsible for:Lead the Customer Success team in Greater Asia, promoting a great culture and implementing strategies to enhance customer satisfaction, retention, and...
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Director of Customer Success
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Director of Customer Success
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Director, customer success
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Director, Customer Success
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Zscaler | Director, Customer Success
5 days ago
Singapore Zscaler Full timeWe're looking for an experienced Director, Customer Success - Greater Asia to join our Customer Success team. Reporting to the Vice President, Customer Success - APJ, you'll be responsible for: Lead the Customer Success team in Greater Asia, promoting a great culture and implementing strategies to enhance customer satisfaction, retention, and...
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SentinelOne | Director, Customer Success
5 days ago
Singapore SentinelOne Full timeSentinelOne is defining the future of cybersecurity through our XDR platform that automatically prevents, detects, and responds to threats in real-time. Singularity XDR ingests data and leverages our patented AI models to deliver autonomous protection. With SentinelOne, organizations gain full transparency into everything happening across the network at...
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Director, Customer Success
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Singapore SENTINEL LABS PTE. LIMITED Full time $18,000 - $27,000What are we looking for?SentinelOne is seeking a dynamic and accomplished leader to shape and expand our rapidly growing APJ Customer Success and Renewals teams. This hybrid role requires expertise in both areas to drive team excellence and ensure customer satisfaction. We’re looking for someone with a technical mindset, exceptional relationship-building...
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Zscaler LATAM | Director, Customer Success
5 days ago
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Singapore Darktrace Full timeWhy Apply?Darktrace is on an exciting journey of growth and is leading the charge on stopping cyber disruption in the world through self-learning AI. This is your chance to be part of this exciting adventure and make your mark as a customer success leader and practitioner with an exciting and ambitious project of re-shaping what customer success is for our...
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Customer Success Manager
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Zendesk, Inc. | Director, Customer Success
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Zendesk Singapore PTE
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Univers | Customer Success Manager
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Director, Customer Success
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Singapore SENTINEL LABS PTE. LIMITED Full timeRoles & ResponsibilitiesWhat are we looking for?SentinelOne is seeking a dynamic and accomplished leader to shape and expand our rapidly growing APJ Customer Success and Renewals teams. This hybrid role requires expertise in both areas to drive team excellence and ensure customer satisfaction.We’re looking for someone with a technical mindset, exceptional...
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Director, Customer Success
1 day ago
Singapore SENTINEL LABS PTE. LIMITED Full timeRoles & ResponsibilitiesWhat are we looking for?SentinelOne is seeking a dynamic and accomplished leader to shape and expand our rapidly growing APJ Customer Success and Renewals teams. This hybrid role requires expertise in both areas to drive team excellence and ensure customer satisfaction.We’re looking for someone with a technical mindset, exceptional...
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Clevertap | Customer Success Manager
5 days ago
Singapore Clevertap Full timeAbout the Role: As a Customer Success Manager, you will be responsible for providing complete support to the customers for CleverTap on value realization, solution engineering, and product adoption with the customer's system, retain and grow CleverTap business by effective customer success management. What will you do: Drive the product adoption to help...
Director, customer success
2 weeks ago
At Zscaler, our Customer Success Organization is a global, customer-focused team dedicated to delivering high-impact experiences and identifying innovative solutions. We leverage valuable data and research to provide expert, hands-on support starting from the implementation phase and beyond, ensuring customers achieve their goals and leverage our technology to its fullest potential. Together, we create a customer-centric culture that fosters success, adoption, and continuous growth. We're looking for an experienced Director, Customer Success - Greater Asia to join our Customer Success team. Reporting to the Vice President, Customer Success - APJ, you'll be responsible for: Leading the Customer Success team in Greater Asia, promoting a great culture and implementing strategies to enhance customer satisfaction, retention, and growth. Building strong, lasting relationships with key stakeholders for our top customer accounts and tracking goals related to customer success, such as Net Promoter Score (NPS), renewal rates, customer health scores, and adoption rates. Overseeing the development of tailored customer success plans for our strategic accounts to increase adoption, expansion, and renewal. Using a strong technical background to understand the value of Zscaler's security solutions to both technical and non-technical audiences and collaborating with Sales Engineers and Product teams. What We're Looking for (Minimum Qualifications) 10+ years of experience in customer success, account management, or related roles, with at least 5 years in a leadership position. Bachelor's degree in a relevant field (e.g., Computer Science, Information Technology, Business Administration). Experience managing customer relationships in a B2 B Saa S environment, preferably in cybersecurity or cloud services. Solid understanding of networking, security technologies, and cloud computing. Proficient in analyzing complex data to identify trends, forecast customer behavior, and make evidence-based decisions. What Will Make You Stand Out (Preferred Qualifications) Familiarity with Zscaler's product suite or similar security solutions is a plus. #J-18808-Ljbffr