Operations Manager

1 week ago


Singapore NHG Population Health Full time

As a polyclinic's Operations Manager, you will be a key member of our Polyclinic Management team. You will drive operational excellence and service quality. You will also collaborate with a multi-disciplinary healthcare team and corporate departments in the planning and implementation of business initiatives, ensuring quality services and care delivery. Responsibilities Lead and optimize daily polyclinic operations, ensuring efficient resource allocation and service delivery. Spearhead continuous improvement initiatives for clinic operations systems, processes, and operational capabilities. Drive service quality enhancement projects and implement best practices. Manage and develop operations staff, fostering a culture of learning and growth. Partner with corporate office departments to implement strategic business initiatives. Requirements Degree in any discipline. At least 6-8 years of proven working experience in operations management, quality management, and corporate management. 2 to 4 years in a supervisory capacity. Strong leadership, supervisory, organizational and change management capabilities. Ability to work effectively in a complex environment, collaborate and communicate across a diverse range of people and job functions. Excellent problem‐solving and analytical skills. Proven track record of improving operational workflows leading to higher efficiency and productivity. Strong people management and team development abilities. Committed to a 5.5-day workweek. Seniority level Mid‐Senior level Employment type Full‐time Job function Customer Service, Management, and General Business Industries Hospitals and Health Care #J-18808-Ljbffr


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