Outlet Manager

2 months ago

Central, Singapore Papa Palheta Pte Ltd Full time $3,500

As the key driver of the outlet, he/she will be responsible for leading a team of full-time and part-time service crew and baristas to meet and/or exceed sales revenue, and to deliver a high level of product and service excellence in accordance with the company’s strategic plans.Job Responsibilities:

  • Manage day-to-day operations at the assigned outlet
  • Oversee staffing at the outlet including hiring and rostering
  • Ensure the consistency and quality of food and beverage products and compliance with SFA regulations at all times
  • Conduct regular product and service training and ensure that a high level of service standards at all times
  • Manage operating expenses and be accountable for P&L
  • Stock management - ordering and storage of products, liaising with internal and external stakeholders
  • Respond and manage all customer feedback and enquiries - both online and offline
  • Facilitate bookings, events and promotions in alignment with sales and marketing plan
  • Any other ad-hoc duties assigned by Management and/or immediate superior
Job Requirements:
  • At least 3 years of relevant working experience
  • Candidates who possess a Food Hygiene certificate will have an added advantage
  • Team player with a good learning attitude and keen interest to develop professionally in specialty coffee industry
  • Able to work under pressure in a fast-paced environment
  • Strong leadership, self-motivated and good people skills
Salary: S$3000 to S$3500 per month

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