Inbound Sales, SME

About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 150,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 1,800 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$6.2 billion and backed by world-leading investors including Visa, Airtree, Blackbird, Sequoia, DST Global, Greenoaks, Salesforce Ventures, Lone Pine, and Square Peg, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. Attributes We Value We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero‐to‐one ideas into real products, and you "get stuff done" end-to-end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high‐visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next. About the team The SME & Growth Business team at Airwallex is a passionate group of collaborators and business champions dedicated to empowering small and medium-sized enterprises (SMEs) to thrive in the global economy. We combine deep financial expertise with a growth mindset, working closely with our clients to understand their unique needs and develop tailored solutions that streamline cross-border payments and unlock new revenue streams. As a team, we are driven by a desire to make a positive impact and are constantly innovating to find new ways to support the success of our SME customers. What you\'ll do In Inbound Sales, you will join our fast-growing and dynamic team to drive Airwallex's future growth engine. You will challenge the norms, never settle, and relentlessly find a way to create an even better experience for future clients. You will be responsible for the end-to-end sales funnel of small and medium enterprise (SME) leads, ranging from prospecting, qualifying, pitching, onboarding, and activating new clients. You will also collaborate closely with either the Marketing, or Channel Partnerships team to maximise revenue and business priorities. As a key member of the team, you will also share valuable insights that will help create an even better experience for future clients. Responsibilities Advocate for Airwallex: Create a strong first impression to our prospects by providing them with an end-to-end world-class experience and product expertise. Identify Opportunities: Utilize data and speak with prospects to qualify and understand how our use cases can address their business needs and pain points. Educate and Activate: Teach customers how to leverage the full range of Airwallex products, and ensure adoption of our products. Champion Customer Needs: Act as the voice of the customer within Airwallex, ensuring their needs and feedback are heard and addressed Qualifications Strong Hustle: Driven, resilient, and willing to put in the hard work needed to achieve your KPIs Velocity: Comfortable in calling 40 leads a day, or more, to ensure coverage across leads assigned to you Stakeholder Management: Experienced in engaging with both internal and external stakeholders succinctly and confidently Prioritisation & Time Management: Able to efficiently work at scale with many leads Communication: Proficient in verbal and written communication in English and Chinese. Business Chinese is a must Problem-Solving: Knows how to problem solve, address, and resolve issues effectively Experience: 3 years or more experience preferred. However, we are also open to driven candidates who believe they have what it takes to excel in this role Applicant Safety Policy: Fraud and Third-Party Recruiters To protect you from recruitment scams, Airwallex will not ask for