
Claims Operations Coordinator
3 days ago
Job Title: Claims Administrator
This is a dynamic role for an organized and detail-focused office administrator who ensures seamless office operations by handling various tasks, enhancing communication, and providing logistical support.
Responsibilities
- Assist customers in filing accident reports and explaining the claim process.
- Support customers in submitting claims, following up, and coordinating with insurance companies regarding claims.
- Manage claims and repair operations of the workshop.
- Research and obtain spare parts quotations for all repairs.
- Coordinate with owners and surveyors for surveys and finalizing all repairs.
- Liaise with customers' vehicles for repair and collection.
- Fleet control customer vehicles during their claim time.
- Provide exceptional customer service to existing and new customers.
Requirements
- Pertinent work experience and qualifications in administrative/customer service/automotive industry would be advantageous.
- A self-motivated, proactive, and independent individual.
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