Mental health Intervention

6 days ago

Singapore Silver Ribbon (Singapore) Full time

Job Description
Respond professionally to incoming queries on mental health
Assess clients’ needs and make appropriate arrangements and recommendations (e.g. fixing of appointment for emotional support)
Provide clients with information on relevant intervention and support, and liaise with other agencies, as required
Play an advocacy role for misconceptions in mental health (e.g. planning events)
Identify and escalate emergency and crisis situations to supervisor and assist in the coordination and conduct of crisis resolution
Prepare, update and document all records and reports accurately, coherently, promptly and thoroughly according to organizational procedures to ensure compliance, and ease of review and retrieval
Complete assigned tasks and necessary reports on time
Other administrative support or adhoc duties as required by the organization
Work Model
3 Months' Probation with basic mental health training and buddy system
Requirement
Basic computer skills (MS Office – Excel, Outlook, Powerpoint and Word)
O Levels, N Levels, Diploma
Read & write emails
Personality
Able to work independently
Have the passion to serve in the mental health industry
Matured
Patient
Responsible
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