Current jobs related to Customer Success Manager - Singapore - Canary Technologies

  • Customer Success Manager

    5 days ago

    Singapore ONEOCEAN MARITIME SOLUTIONS PTE. LTD. Full time

    **JOB SCOPE Customer Success is vital to our long-term profitability. We will not be successful unless our customers are receiving considerable value from our service and continue to purchase on a recurring basis. As such, we need a team of Managers with the sole objective of ensuring success for our customers. The Customer Success Manager owns the...

  • Customer Success Manager

    1 day ago

    Singapore Filigran Full time

    Join to apply for the Customer Success Manager (Singapore) - Woman/ Man /Non Binary role at Filigran . The Role We're looking for a Customer Success Manager to join our Customer Success Team and help us guide and grow relationships with our customers across Southeast Asia. Based in Singapore and working remotely, you will play a key role in ensuring the...

  • Customer Success Manager

    2 weeks ago

    Singapore DIGIFY PTE. LTD. Full time

    As a Customer Success Manager at Digify, you will play a key role in onboarding, engaging, growing, and retaining customers. This dynamic role involves demonstrating our product, educating customers to drive adoption, nurturing them for expansion opportunities and retaining the customers satisfaction. Your primary focus will be on accelerating time-to-value,...

  • Customer Success Manager

    5 days ago

    Singapore Glassbox Full time

    Singapore - Customer Success - Full-time - Intermediate Glassbox is looking for a Customer Success Manager to join our Global Customer Success team in Singapore. We are Glassbox, a world leader in digital experience analytics, on a mission to deliver frictionless digital journeys to brands and their customers all over the world. We are a hyper-growth...

  • Customer Success Manager

    4 days ago

    Central Singapore Emprego SG Full time

    **Location** - Singapore, Central Singapore**Job Type** - Full Time**Salary** - $4,000 - $5,200 Per Month**Date Posted** - 5 hours agoAdditional Details **Job ID** - 110669**Job Views** - 1Roles & Responsibilities **About the job**: A Customer Success Manager is responsible for developing customer relationships that promote retention, solve customer...

  • Customer Success Manager

    4 days ago

    Singapore BELFOR (ASIA) PTE LTD Full time

    As part of our new business model restructure and marketing approach, we have an immediate opening for the role of Customer Success Manager. BELFOR is in the disaster recovery business; the company brings together proprietory knowledge, experience and resources to enable companies affected by disaster incidents to recover quickly, and return to usual...

  • Customer Success Manager

    1 day ago

    Singapore CLOUDFLARE, PTE. LTD. Full time

    Available Location: Singapore Customer Success @ Cloudflare Customer Success at Cloudflare is focused on customer adoption and value realisation of Cloudflare Solutions. We work closely with our customers in the closing stages of the sales cycle being ready to partner with them as they implement, adopt and optimize our cloud solutions around their business...

  • Customer Success Manager

    1 day ago

    Singapore Zendesk Full time

    Join to apply for the Customer Success Manager role at Zendesk Join to apply for the Customer Success Manager role at Zendesk Get AI-powered advice on this job and more exclusive features. Job Description As a Customer Success Manager in the Global Scaled Customer Success organization, your responsibility is to work nimbly across different sizes and...

  • Customer Success Manager

    16 hours ago

    Singapore PROS TECHNOLOGY (SG) PTE. LTD. Full time

    **Performance of Duties** 1.1 The Employee shall serve the Company as **Customer Success Manager**or such other role as the Company may require from time to time having regard to the needs of the business and the Employee’s skills, qualifications, and experience. 1.2 The Employee shall perform the following duties, including but not limited to: - Manage...

  • Customer Success Manager

    1 week ago

    Singapore ViSenze - Artificial Intelligence for the Visual Web Full time

    ViSenze is a fast-growing, global Retail AI solution provider trusted by the world’s leading brands, and global retailers, and established as market leader after a decade of driving the adoption of AI and Computer Vision. Recognized as an established market leader and innovator - 2020 CB Insights Top 100 Innovator in Retail - we are looking for a...

Customer Success Manager

2 weeks ago

Singapore Canary Technologies Full time

Join to apply for the
Customer Success Manager (APAC)
role at
Canary Technologies
Join to apply for the
Customer Success Manager (APAC)
role at
Canary Technologies
Get AI-powered advice on this job and more exclusive features.
About Us
Canary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform.
About Us
Canary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform.
Canary is utilized by 20,000+ hoteliers in 90+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results.
Canary was named a 2024 Deloitte Technology Fast 500 company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners.
Join us in shaping the future of hospitality
About The Role
We're seeking a proactive and driven Customer Success Manager (CSM) to join our APAC-focused team. In this role, you'll be instrumental in ensuring the success of deployments, fostering long-term client relationships, and expanding Canary's presence within the Mid-Market and SMB accounts across APAC.
As a CSM, you'll collaborate closely with the Customer Success, Sales, and Product teams to support client success and growth while contributing to Canary's strategic goals for the region. Your efforts will directly influence the company's expansion and establish you as a key player in shaping the future of hospitality technology in APAC.
Responsibilities
Product Expertise: Deeply understand Canary's products, both current and future, to effectively communicate their value and impact to clients
Client Onboarding: Lead all aspects of the onboarding process, including collecting client requirements, conducting webinars, and completing initial account setup to ensure a smooth and efficient start
Drive Customer Value: Partner with clients to understand their goals, demonstrate how Canary's solutions address their needs, and minimize time-to-value
Relationship Management: Build and maintain strong relationships with key stakeholders, identifying pain points and opportunities for growth. Collaborate with Sales to close expansion opportunities and communicate client feedback to inform the product roadmap
Portfolio Growth: Own a book of business and proactively identify growth opportunities, partnering with Sales to expand the book of business
Strategic Insight: Act as a trusted advisor, identifying and resolving client challenges while ensuring alignment with Canary's goals
Qualifications
Bachelor's degree
3–5 years of Customer Success experience in a SaaS environment
Proven track record of onboarding clients through complex technical challenges
Strong organizational and time-management skills to effectively manage a large portfolio of Mid-Market accounts
Exceptional communication abilities, capable of building trust and rapport with diverse stakeholders
Analytical mindset to assess client needs and develop scalable processes
Collaborative nature, adept at working with cross-functional teams including Product, Marketing, Sales, and Operations
Confidence, charisma, and the ability to seize opportunities to drive growth and success
Proficiency with technology and adaptability to dynamic environments
Familiarity with hospitality technology is a plus
Thai Language preferred
We also work hard to ensure Canary is a fun and exciting place to work Here are some of the additional benefits:
Canary Days:
As a company we want to ensure that the team has time to recharge. Each month we provide company wide days off to ensure there is at least one extended weekend or day off.
Self Improvement Club:
We meet each month and share our personal goals for the month. Each individual is provided a budget towards any purchases that help us achieve these goals.
Professional Development Chats:
We provide budget to help drive cross functional professional development conversations across the organization.
Travel Reimbursement:
Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so. Spend time working with the team in their office, and use the rest of your time exploring a new city
Personal Travel Reimbursement:
If you stay at a hotel that Canary works with, we provide a credit towards your stay.
Canary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.
Seniority level
Seniority level Mid-Senior level
Employment type
Employment type Full-time
Job function
Job function Other
Industries Hospitality
Referrals increase your chances of interviewing at Canary Technologies by 2x
Sign in to set job alerts for "Customer Success Manager" roles.
Customer Success Manager/ Account Manager 202507
Digital Customer Success Manager (SEA) - Remote
Senior Customer Success Manager, Payroll | APAC
Senior Customer Success Manager, Payroll | APAC
Onboarding Leader & Success Account Manager (APAC)
Customer Success Manager, Korean Speaking
Customer Success Manager, Korean Speaking
Senior Growth Marketing Manager, APAC (SEM)
Manager, Account Executive, Mid-Market | ASEAN
Manager, Account Executive, Mid-Market | ASEAN
Global SEM and Display Marketing Manager - Singapore
Performance Marketing Manager (Full-Time/Remote)
Compliance Program Manager (JAPAC Safety Compliance)
Senior Regional Paid Search Marketing Manager | APAC
Regional Flow Cytometry Marketing Development Manager
We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr