Patient Services Coordinator

5 days ago


Singapore beBeeAdministrative Full time

Job Overview

The role of the Patient Service Associate is to provide frontline administrative support and ensure a smooth and pleasant experience for patients in a clinical or healthcare setting.

This position involves registering patients, scheduling appointments, handling inquiries, maintaining accurate patient records, processing billing and payments, and liaising with doctors and nurses to coordinate patient flow.

Key Responsibilities:

  • Greet and register patients in a courteous and efficient manner.
  • Schedule, reschedule, and manage patient appointments.
  • Handle phone, email, or walk-in inquiries regarding services and appointments.
  • Maintain accurate and up-to-date patient records in the system.
  • Process billing, payments, and issue receipts to patients.
  • Liaise with doctors, nurses, and other healthcare professionals to coordinate patient flow.
  • Assist in managing clinic supplies and administrative inventory.
  • Ensure the reception and waiting area is organized and patient-friendly.
  • Support other administrative duties as required by the clinic or hospital.

Requirements:

  • Minimum GCE 'O'/'A' Levels, Diploma, or equivalent.
  • Strong communication and interpersonal skills.
  • Able to multitask and work in a fast-paced environment.
  • Proficient in Microsoft Office and basic computer systems.
  • Experience in healthcare or front desk roles is a plus.


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