
Patient Service Coordinator
6 days ago
Job Summary:
We are seeking a highly organized and detail-oriented Patient Service Coordinator to join our team. This is an exciting opportunity for someone who is passionate about delivering exceptional patient service and ensuring the smooth operation of our healthcare services.
Key Responsibilities:
- Greet and register patients in a welcoming and professional manner.
- Schedule patient appointments with accuracy and efficiency.
- Coordinate specialists' consultation referrals to ensure timely follow-up and resolution.
- Handle payments and respond to patient inquiries in a courteous and professional manner.
- Manage patient concerns and escalate when necessary, maintaining a high level of customer satisfaction.
- Communicate effectively with patients to provide excellent customer service.
- Conduct height, weight, and blood pressure measurements at the Health Monitoring Station as required.
- Ability to multitask and prioritize tasks efficiently.
- Excellent interpersonal and communication skills.
- Knowledge of scheduling software and systems.
- Basic computer skills and proficiency in Microsoft Office applications.
- Able to work effectively in a fast-paced environment and adapt to changing situations.
- A dynamic and supportive work environment.
- Opportunities for growth and professional development.
- A competitive compensation package.
- A chance to make a positive impact on patients' lives.
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