Technical Solutions Specialist

7 days ago

Singapore beBeeEngineering Full time

Job Title: Technical Solutions Specialist We are seeking a highly skilled technical professional to join our team in Singapore. The successful candidate will provide advanced technical support for surveillance systems and collaborate closely with internal teams to ensure timely resolution of technical problems.

About the Role:

As a Technical Solutions Specialist, you will be responsible for providing technical support for surveillance systems in the public sector. Your key responsibilities will include maintaining monitoring-related solutions, including IT, CCTV, smart building technologies, and IoT-based monitoring systems. You will also troubleshoot, diagnose, and resolve system issues remotely and on-site, as well as collaborate with internal teams and system integrators to resolve technical problems. Additionally, you will assist with system configuration, testing, and ongoing technical support, while documenting technical procedures and maintaining accurate service records.

Requirements:

To be successful in this role, you will need to possess a Diploma or higher qualification in Engineering, Information Technology, or a related field. You should also have a minimum of 1 year experience in IT networking systems or smart device software configuration. Strong problem-solving ability and a customer-focused mindset are essential, as is proficiency in Microsoft Office applications (Excel, Word, PowerPoint).

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