Lifestream Group Pte Ltd | Customer Service Executive Cum Admin

2 days ago


Singapore Lifestream Group Pte Ltd Full time

Join Our Team as a Customer Service Executive Cum Administrator
Location:
Employment Type:
Full-time
We are a rapidly growing company seeking a highly motivated and detail-oriented E-Commerce Sales cum Customer Service Executive to join our dynamic team. The ideal candidate will possess a passion for online sales, exceptional customer service skills, and the ability to thrive in a fast-paced environment.
Key Responsibilities:
Order and Inventory Management: Efficiently handle online sales orders and maintain optimal inventory levels
Customer Support and Communication: Respond promptly to customer inquiries, handle inbound calls and emails professionally, and ensure high customer satisfaction.
Coordination and Administrative Duties: Collaborate with warehouse staff, follow management directives, and perform daily administrative tasks efficiently.
Reporting and Analysis: Prepare and analyze reports on sales performance and key metrics.
Reputation Management: Monitor and address customer reviews and feedback to maintain a positive brand reputation.
Customer Order Processing: Process and follow up on customer orders, including quotations, pricing, availability, and shipment confirmations.
Qualifications:
No prior experience is required; fresh graduates are welcome.
2-3 years of customer service experience is a plus.
E-commerce experience is a plus.
Strong passion for customer service with a commitment to ensuring customer satisfaction.
Excellent communication skills, both verbal and written, with professional telephone etiquette.
Meticulous in providing accurate information and adept problem-solving skills.
Exceptional organizational skills and attention to detail.
Strong work ethic, positive attitude, and genuine desire to learn
Minimum Diploma in any discipline.
What We Offer:
Competitive salary and comprehensive benefits package.
Opportunities for professional growth and career advancement.
A supportive, collaborative, and innovative team environment.
If you are enthusiastic about e-commerce and customer service and want to join a company that values your contributions, please submit your resume.
We look forward to welcoming a dedicated professional to our team who will contribute to our continued success and help us provide outstanding online shopping experiences to our customers.
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