Head of Operations

Overview
The Head of Operations will lead and oversee the firm's day-to-day non-investment operations, ensuring the seamless execution and scalability of its trading, technology, compliance (non-financial), real-time operational risk, vendor management, HR, and investor operations. The role requires a hands-on, adaptable operator with a strong understanding of both traditional hedge fund processes and the fast-evolving crypto ecosystem. You will work closely with the firm’s partners and in coordination with the CFO, head of engineering, and HR to ensure seamless operations across the organization.
Responsibilities
Operational Leadership : Design and manage core business operations including trade lifecycle processes, data governance, compliance infrastructure, vendor management, and operational risk
Optimize workflow efficiency between research, trading, compliance, and technology teams
Lead cross-functional initiatives to improve performance, automation, and scalability
Develop and enforce operational KPIs and process accountability
Technology & Infrastructure : Work with the partners and engineering leads to ensure operational robustness of trading infrastructure, systems uptime, cybersecurity, incident response, and operational tooling and business continuity
Oversee integration of third-party APIs (exchanges, custodians, data feeds) and related vendor relationships
Support business continuity planning
Oversee implementation and maintenance of middle/back office technology platforms
Middle & Back Office Operations : Own the full post-trade lifecycle, including reconciliations, margin management, collateral monitoring, and trade settlements
Ensure data integrity across fund admin, prime broker, and custody partners
Maintain accurate internal dashboards and operational metrics
Compliance & Legal Operations (Non-Financial) : Manage non-financial regulatory compliance and liaise with legal counsel on firmwide operational policies, including trading compliance, recordkeeping, and licensing
Ensure operational procedures comply with global regulatory frameworks (e.g., SEC, FCA, MiFID II)
Human Capital & Internal Ops : Oversee HR functions including recruiting operations, performance management, and team structuring (in coordination with department heads)
Maintain and improve internal knowledge-sharing, documentation, and operational processes
Oversee KYC/AML processes for counterparties, custodians, and investors
Investor & Client Operations : Ensure seamless client onboarding, reporting, and investor communications (in coordination with IR)
Oversee operational due diligence processes for prospective investors
Ensure clear, consistent communication around operational risks and controls
Strategic Planning & Execution : Translate the partner's vision into executable operational strategies
Lead strategic planning sessions and drive high-priority initiatives across the organization
Crypto-Native Operations : Oversee wallet management workflows (hot, cold, MPC custody), on-chain settlement, and multisig processes
Implement controls around staking, bridging, wrapping, and smart contract interactions across DeFi protocols
Manage centralized exchange accounts, counterparty onboarding, and real-time risk exposure
Implement controls and automation for trade lifecycle processes: trade capture, margin tracking, settlements, and reconciliation (excluding accounting entries)
Lead operational security efforts in collaboration with engineering and custodians
Required Experience
8-15 years of experience in operations leadership, preferably within hedge funds, trading firms, or crypto-native organizations
Deep knowledge of financial markets, trading infrastructure, crypto market and custody models, operational risks, and exchange workflows
Excellent leadership, problem-solving, and communication skills
Proven ability to lead high-performance teams and scale infrastructure in fast-moving environments
Bachelor's degree required; technical or legal education a plus
Interview Process
CV Screening - Against the criteria above
(Optional) Recruiter Call - If your CV needs additional screening
Co-Founder/Partner Interview - To understand your experience and assess skill and cultural fit
CIO Interview - Your direct manager, to assess skill and cultural fit
(Optional) On-site Interview in Taiwan to meet with other key stakeholders
Company Values
Drive
Ownership
Judgment
Openness
Competence
Resilience
Note: This description excludes any boilerplate or site-specific notices and focuses on responsibilities, qualifications, and process details relevant to the role.
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